06-11-2014 04:39 PM - last edited on 03-16-2019 11:05 PM by NikolaIvanov
Hi all
I am trying to register some new phones - 7841 and 8831. We installed the COP and Device Pack and rebooted the cluster. Firmware defaults in the server are sip78xx.10-1-1SR2-1 and sip8831.9-3-3-5.
These are the first phones of these models that we are trying to use. All other devices are up and working. I added the phones manually, auto-reg is disabled. These new phones are both displaying the same behavior - they booted, but neither device will register. They are both running the the same firmware version configured as the default in the server.
I have looked at some other discussions but haven't seen any solutions that match up with our issue. Your input and ideas appreciated, thanks