12-31-2014 09:09 AM - edited 03-17-2019 01:27 AM
Good morning experts -
We are on Call Manager 10.5 and I am trying to use commas in a speed dial for our long distance calls.
We have authorization codes set up through our long distance vendor (not auth codes in Call Manager) so that after a long distance number is called, there is a tone, then you enter your 2 digit authorization code. I want to set up a speed dial using commas as pauses to dial this string.
For example, auth code 22, phone number 563-344-4175, speed dial string set up as 915633444175,,22
I have tried every number of commas from 1 to 10 and it does not work. It dials the phone number, then gives the tone that prompts you to enter the 2 digit auth code, but doesn't appear to dial the auth code at any point.
Any ideas how to make this work?
SP