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Hello Experts, We have an H323 gateway connected to PRIs. I need to know the average number of calls that comes in or goes out the PRI to see if we need to add more or reduce to save money. Is there a report I can use to get this information? In RTMT...
Hello Experts,
I am planning to upgrade our entire Cisco voice environment to 12.0(1). Currently, we are running:
CUCM v10.5.1.10000-7
CUC v10.5.1.10000-7
IMP v10.5.1.10000-9
UCCX v10.6.1.10000-39 (ES07-36)
I would like to begin with CUCM but wou...
Hello Experts,
I have a site that has two Cisco switches that are more than 300 feet apart. They are connected wirelessly using a bridge (802.11n). However, my issue is that the MAC Address Table on each switch does not have the information the other...
Hello Experts,
I am in the process of ordering additional UCM 10.x Enhanced User Licenses (LIC-CUCM-10X-ENH-A) but I am being given the option to add smartnet coverage on each license I want to purchase. Is this really necessary? I mean, licenses ei...
Hello Experts,
I was wondering if anyone here in the Cisco Support Community have successfully extended an ethernet network that handles VoIP traffic. If so, I'd like to know your recommendations. I need to extend two ethernet connections by no more ...
I had the same question as the OP but the "Calls Handled by Others"field gave me the answer I was looking for. Further google-fu provided this equation:Calls presented = calls handled + calls abandoned + calls dequeued + calls handled by othersHTH,Ra...
Hello Deepak,
Thanks for taking the time to respond. My Cisco reseller is telling me otherwise. SmartNET for CUCM licenses are not free. If I choose not to purchase SmartNET for the additional licenses I will be purchasing, then the licenses will not...
