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Who Me Too'd this topic

Directory - Error: Connection failed!

snared04drummer
Level 1
Level 1

We recently upgraded Call Manager from 8.6 to 10.5, and everything has been working well, with the exception of directory access.

Currently, we have 6 different models of phones deployed in our network:

6961

6941

6921

3905

9951

8961

 

The last two (9951 and 8961) are working correctly, the rest are not.  

 

No configuration changes have been made to the system other than the upgrade.

6941 firmware -   SIP69XX.9-4-1-3

6961 firmware -   SIP69XX.9-4-1-3

6921 firmware -   SIP69XX.9-4-1-3

3905 firmware -   3905.9-2-2-0

 

I feel like this is probably a compatibility issue between these phones and 10.5, but I was hoping some of you might have some further insight into the matter.

Thanks in advance for any feedback.

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