Hi Everyone,
I am trying to upgrade our UCCX Sub from version 10.6.1.10000-39 to 10.6.1.11001-31. I tried at least 4 times but everytime I am receiving the following error message:
Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.
Please note that the Pub is upgraded with no issue. Please find attached the installation logs.
MD5 all good
Tried FTP and SFTP with no luck
NTP Configured and reachable
Only the upgrade file in the root folder.
Thanks,
MK
