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Cisco Unified CCX Engine --> Manager Manager --> File Manager
The SUB is 100% IN_SERVICE
This is a brand new build. I have done multiple reboots.
Replication and Datastores all look good
System version: 12.5.1.11002-481 (SU2)
I believe this i...
I've used the UCCX realtime stats API for simple wallboard that merges some data together in 1 screen that I couldn't build with a dashboard. Yes, I know it isnt documented and isnt advertised for use. I have had this working for multiple years now. ...
I have written a reskilling web application and it has been working great on UCCX versions 10 and 11. As soon as a users enters a skill number in the web form javascript runs using the UCCX Configuration API (REST) to update the skill immediately. I ...
I had an agent get an error while entering a wrap up code. From the Screen Shot I can see the agent was in READY state. I did not think this was possible and that the Warp Up codes were only available while the agent was in WRAP UP or TALKING state. ...
Looks like a bug...
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwa45885
UCCX Engine stays in partial service due to File Manager component after a fresh installation.CSCwa45885Description - Issue observed during lab test.Symptom: UCCX Engine...
Here are exeptions I found in MIVR logs...
417381: Jun 02 09:23:25.694 CDT %MIVR-FILE_MGR-4-SYNC_NOT_COMPLETE:THREAD:MIVR_FILE_MGR_CUSTOM_CLASSPATH_SYNCZR-18-0-FileTypeSyncThread: [MIVR_FILE_MGR_CUSTOM_CLASSPATH_SYNCZR-18-0-FileTypeSyncThread] com....
This resolved CORS error in Finesse for me in UCCX... Go to CUIC --> Configure --> Permissions on the top right Group Permissions should be selected. In the select entity dropdown select Data Sources. Select Live Data Streaming Data Source. Tick m...