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tsuntken
Level 1
Level 1
Member since ‎06-16-2009
‎12-19-2024
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  • 94 Posts
  • 2 Solutions
  • 65 Helpful votes Given
  • 26 Helpful votes Received
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30 Discussion Posts

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Cannot create account

12-05-2024
OTP is sent but system throws error after entering. Screenshot attched

File Manager in PARTIAL_SERVICE on PUB - UCCX 12.5 SU2

06-01-2022
  Cisco Unified CCX Engine --> Manager Manager --> File Manager The SUB is 100% IN_SERVICE This is a brand new build. I have done multiple reboots. Replication and Datastores all look good System version: 12.5.1.11002-481 (SU2) I believe this i...

UCCX realtime stats API - Change in 12.5 SU1?

03-19-2021
I've used the UCCX realtime stats API for simple wallboard that merges some data together in 1 screen that I couldn't build with a dashboard. Yes, I know it isnt documented and isnt advertised for use. I have had this working for multiple years now. ...

UCCX 12 - Configuration API CORS Policy

07-28-2020
I have written a reskilling web application and it has been working great on UCCX versions 10 and 11. As soon as a users enters a skill number in the web form javascript runs using the UCCX Configuration API (REST) to update the skill immediately. I ...

UCCX 12.0 - Finesse Wrap Up Code - Agent in READY?

07-24-2020
I had an agent get an error while entering a wrap up code. From the Screen Shot I can see the agent was in READY state. I did not think this was possible and that the Warp Up codes were only available while the agent was in WRAP UP or TALKING state. ...
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Community Statistics
Member Since ‎06-16-2009 07:53 AM
Date Last Visited ‎12-19-2024 07:32 AM
Posts 94
Total Helpful Votes Received 26