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UCCX Total Processes And Threads Exceeded

Gordon Ross
Level 9
Level 9

We recently upgraded to UCCX 10.6(1) and we've started receiving the following RTMT alerts quite frequently - mainly in the morning:

From Tue Nov 17 08:32:45 GMT 2015 to Tue Nov 17 08:35:15 GMT 2015 on node uccx-a01,
there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 1 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received.  
On Tue Nov 17 08:35:01 GMT 2015, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated:  
NumberOfProcesses : 200
NumberOfThreads : 2812
Reason : Total processes and threads have exceeded the maximum tasks [3000]
ProcessWithMostInstances : Process [cmoninit] has instances [15]
ProcessWithMostThreads : Process [cuic_reporting] has Thread Count [792]
AppID : Cisco RIS Data Collector
ClusterID : StandAloneCluster
NodeID : uccx-a01
TimeStamp : Tue Nov 17 08:35:01 GMT 2015

I can't see anything in BugTrack and Google only shows someone asking about a similar problem but with no resolution.

Any ideas, or is a call to TAC in order?

GTG

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