01-08-2016 11:54 AM - edited 03-17-2019 05:27 AM
We are in the testing phase for an upgrade to 10.5. I can successfully add pre-existing devices to CM. However, when I attempt to add a new 8851 I get "provisioned" error message
I verified the MAC address, configured the phone with a DN
We are using an Alternate TFTP, I have the two alternates configured.
Phone has an IP address, subnet mask, Default router and DNS Server. However, It is not receiving VLAN information.
Getting a status error message of TFTP Error: SK41b95def- so on and so forth.xml.sgn
I can't tell if for some reason the phone can't get to TFTP, or it gets there an fails.
I do notice that the phone is not listed in "Device Defaults" but under "Dual Back Information" within the Device defaults page.