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Jabber CTI for Internal , MRA for external

reindl_mc
Level 1
Level 1


I have jabber user in a company where only cti is allowed. (cuplogin SRV)

I have defined a jabber-config.xml with initital phone selection - deskphone.

this works without issues

User has also CSF for Softphone - Register over MRA.

When jabber comes over mra then i try to connect to deskphone - even it is not supported on MRA

but it stays over minutes / hours on connecting to phone - instead of register in softphone Modus.

Any Idea ?

CUCM and IMP: 9.x

Jabber: 11.5.1

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