05-30-2016 09:43 AM - edited 03-14-2019 04:10 PM
Hello,
I've been working with UCCX in a lab enviroment. When I try to log-in to https://UCCX_FQDN:8445 it shows "Invalid ID or password. Please try again". However, when I try to log-in to https://UCCX_FQDN:8445/cfadmin I am able to sing-in. I tried with some account and always get same result. I have my agents listed in resurces in UCCX. I also have them configured with a team and skills and group. In CUCM I assigned my users these roles: end-user, CTI enabled, and Allow control of all devices. One of my users is administrator and also is supervisor, with this one I am able to log-in to Finesse admin page, but not to Agent page.
Is there any configuration I am missing?
Solved! Go to Solution.