User only had a Jabber client, and works in-house, not registered via MRA. She receives a call, clicks to answer it, then call is immediately placed on hold and a second new call starts with a dial tone.
Originally reported while running 11.6.3, upgraded to 11.7.0, but no change in behavior.
The user's Jabber device configuration in CUCM (10.5.2) is identical to others in the organization, yet this is the only reported instance of this happening.
Reportedly happens "most of the time" but not 100%. User was given a new PC with Jabber 11.7.0 installed and the behavior continues. Any ideas?
