Hi
I am using 10.0 version of CUCM. I am facing this issue. I have an user who uses both cisco jabber and deskphone. The user is configured as call center agent.
a. When I make a call and she answers the call through deskphone---> she can hear me and no issues.
b. When I make a call and she answers the call through Jabber by clicking the pop up window from jabber---> The call is getting answered but no voice on either sides.
On jabber I checked the USE MY COMPUTER FOR Calls and its selected. What could be the issue?
-Chandru
