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AP cannot join WLC and no AP EthernetMAC

denz_cruel
Level 1
Level 1

Hi All,

We had a power outage last night and site has 1231 AP and local 4402 WLC. After the power outage all AP no longer joining the WLC. WLC can reach the AP's, AP's has the correct firmware base on CDP NEI. WLC output below and no AP EthernetMAC. Can anyone help me on this issue? See WLC logs below.

Cisco Controller) >show ap join stats summary all

 

Number of APs.............................................. 9

 

Base Mac             AP EthernetMac       AP Name                 IP Address         Status

00:19:55:cc:42:00    N A                  AP0019.2fae.e1bb        10.51.61.102       Not joined

00:1c:58:73:b3:d0    N A                  EDMON-OutdoorWest       10.51.61.121       Not joined

00:1c:58:73:b7:f0    N A                  EDMON-PartsWarehouse    10.51.61.105       Not joined

00:1c:58:73:bd:a0    N A                  EDMON-WarehouseWest     10.51.61.107       Not joined

00:1c:58:73:be:30    N A                  EDMON-OutdoorNorth      10.51.61.104       Not joined

00:1c:58:73:be:a0    N A                  EDMON-Admin             10.51.61.108       Not joined

00:1c:58:73:c2:90    N A                  EDMON-OutdoorSouth      10.51.61.119       Not joined

00:1c:58:73:c2:a0    N A                  EDMON-ShopNorth         10.51.61.120       Not joined

00:1c:58:73:c2:c0    N A                  EDMON-Parts             10.51.61.106       Not joined

(Cisco Controller) >show ap join stats summary 00:19:55:cc:42:00

Is the AP currently connected to controller................ No
Time at which the AP joined this controller last time...... Not applicable
Type of error that occurred last........................... None
Reason for error that occurred last........................ Not applicable
Time at which the last join error occurred................. Not applicable

(Cisco Controller) >


show ap join stats detailed 00:19:55:cc:42:00

(Cisco Controller) >show ap join stats detailed 00:19:55:cc:42:00

Discovery phase statistics
- Discovery requests received.............................. 37
- Successful discovery responses sent...................... 37
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ May 18 15:31:21.832
- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics
- Join requests received................................... 0
- Successful join responses sent........................... 0
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Not applicable
- Time at last unsuccessful join attempt................... Not applicable

Configuration phase statistics
- Configuration requests received.......................... 0
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable

--More-- or (q)uit
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Not applicable

Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable

Last AP disconnect details
- Reason for last AP connection failure.................... Not applicable
- Last AP disconnect reason................................ Not applicable

Last join error summary
- Type of error that occurred last......................... None
- Reason for error that occurred last...................... Not applicable
- Time at which the last join error occurred............... Not applicable

AP disconnect details
- Reason for last AP connection failure.................... Not applicable
Ethernet Mac : 00:00:00:00:00:00 Ip Address : 10.51.61.102

(Cisco Controller) >


EDMON-ACCESS-02#sh mac-add int g1/0/16
Mac Address Table
-------------------------------------------

Vlan Mac Address Type Ports
---- ----------- -------- -----
999 0019.2fae.e1bb DYNAMIC Gi1/0/16
Total Mac Addresses for this criterion: 1
EDMON-ACCESS-02#

show ap join stats detailed 00:19:2f:ae:e1:bb

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