07-31-2017 12:17 PM
I have 2 Cisco SFP modules and I need to check whether it is a Cisco product or not. I tried Device Coverage Check which validate the product coverage with Cisco contract. If the product isn't cover with a contract it gives product unavailable but this doesn't mean that product isn't a Cisco product it means that this serial number isn't exist Cisco contract database. Accordingly, I need your support to validate the serial number to check whether it is a Cisco product or not.
BRGS