11-27-2017 12:15 PM - edited 03-14-2019 05:45 PM
In Finesse, there's an agent "Sign Out" prompt in the upper right corner. Right next to that text, there's a down arrow, which LEADS the user to think there's a drop down menu. This is causing confusion and I'm wondering if there's a way to remove the down arrow.
Solved! Go to Solution.