Any idea why our new Cisco Spark Room Kit Plus shows a status of 'none' and an IP address of 'none' in CUCM 11.5, even though it truly is registered? If I look on the Spark's touch pad and check the status, it shows the CUCM IP address as the SIP proxy and it says registered...but CUCM doesn't show me the status. I have the latest software installed on the Spark Room Kit Plus and the latest Device Pack installed on CUCM.
I'm pretty sure when it first auto registered, it did show a status, but after self-provisioning to assign the DN and so on to it, I no longer see a status or IP address in CUCM, which is not very convenient.
I can reset the device in CUCM even though it doesn't show a status. If I click Reset in CUCM for that device, it will indeed reboot the Spark device (it's at my desk for testing and I can see it reboot when I reset it via CUCM).
Thanks
