03-15-2018 05:54 AM - edited 03-12-2019 07:42 AM
I've been trying to upgrade our CSPC collector since months now. Initially I did the 2.7.3.1 update from the web console but it remained in status downloading. restarting the server didn't help. Same now with the 2.7.3.2 update.
I've followed the upgrade instructions and also tried from CLI (enabled the collectorlogin and root user, added the required entries in the /etc/hosts file.). When I look at the download progress, it is always downloading the current version and the previous version, both at exactly the same percentage. In the beginning it moves slowly, but after a while it gets stuck and never completes. Reloading or restarting the server or the download doesn't help.
admin# show download
Version : sp-30.0.3-0-0-lnx64
Download Location : /opt/LCM/tmp/sp-30.0.3-0-0-lnx64-package.zip
Status : Downloaded
Start Time : Jan/12/2018 16:28:26
End Time : Jan/12/2018 17:12:30
Reason For Failure : -
Version : sp-30.0.3-1-0-lnx64
Download Location : -
Status : Downloading
Start Time : Nov/26/50078 00:39:07
End Time : -
Reason For Failure : -
Version : sp-30.0.3-2-0-lnx64
Download Location : -
Status : Downloading
Start Time : Jun/07/50169 23:35:52
End Time : -
Reason For Failure : -
admin# show download progress
Package Name Package Status Downloaded Percentage
-----------------------------------------------------------------------------
sp-30.0.3-1-0-lnx64 Downloading 18
sp-30.0.3-2-0-lnx64 Downloading 18
Solved! Go to Solution.