I have Cisco ISR 4321 router with VIC-4FXO card installed. It’s running CME version 11.5. I’ve configured TCL script for AA (Auto Attendant) which is working fine as it is supposed to be. (CUE is not installed)
When someone calls from outside (inbound call on FXO), Voice Port gets “Off-Hook” and TCL script triggers AA which asks the caller to dial some extension, the caller dials the ext and AA forwards the call to that extension and the person on that extension doesn’t answer, the AA plays media file for “Destination is unreachable”, but if the outside caller hangs up (disconnect) the call even then Voice Port remains “Off-Hook” status and this voice port can’t be used for making or receiving any outside call until I do “shutdown” and “no shutdown” manually in the Router.
Running Configuration is attached for reference.
- Hafiz M Ansir
