cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Safety and Security Desktop Application

jhilton28
Level 1
Level 1

I am having an issue with the Safety and Security Desktop Application (Version: 7.5.26.8840)

I am currently running OS: Windows 10 Enterprise Version 1803 OS build 17134.112

 

When I launch the application, I am able to authenticate properly and the application loads the cameras, however, on the left hand side of the application where it shows 'Locations' when I attempt to click on a location within the tree I get the following error and the application crashes:

 

Unhandled Exception
System.UnhandledExceptionEventArgs

 

The only way I am able to view cameras through SASD application is by not clicking on the location field and just enter the camera name/number directly in the search cameras text box.

 

I have tried to uninstall and re-install the SASD application several times along with rebooting and nothing seems to fix.

 

Has anyone seen this issue before?  If so, is there a fix?

 

Thank you!

Who Me Too'd this topic