07-24-2018 12:21 AM
Some of our customers use an access control system based on Cisco Physical Access Manager 1.3, 1.4
From Thursday / Friday (07.19.2018 - 07.20.2018) with CPAM global problems have begun.
All Cisco Physical Access Gateway controllers are no longer connected to the CPAM server.
The following is written in the /opt/cisco/cpam/logs/cpsm.log:
Thread-26 ERROR comm-comm.TransportContext: Error In Completing The SSL Handshake. Exception: Received fatal alert: certificate_expired Thread-26 ERROR deviceconfig-config.GwConnStateListener: Error in handing gatewayConnectionReset ip = 10.2.120.21 and port = 1.311
where 10.2.120.21 0 the IP addresses of the controller / controllers with which there are problems.
As I understand, by mistake there is some problem with the ssl certificate, more precisely with its validity.
not finding the information on the solution had to solve bypass - disabling the ssl connection between the server and the controller.
I understand that the problem should already be known. since at least three clients showed up.
Tell me how to solve it the right way?
Solved! Go to Solution.