Hi, After upgrading to CPAM 1.5.2 we have a time difference of 1h between the web interface and the events reported in the java client. Anybody knows why? Or seen this before?   Thanks, Alex. ... View more

Hi everybody,   After upgrading our CWMS from 2 to 2.5 SSO wont work any longer. It was working just fine before that. Now we get the following message: SSO Redirection Failed SSO protocol error. Contact your administrator for further support..   Any ideas?   Thanks, Alex. ... View more

Hi everybody, We have a couple of VG350 gateways registered via SCCP to CUCM and from time to time some analog phones have no dial-tone when they go off hook. Random 4-5 per day from a total of 400. They start to work again after 2-3 minutes so the problem doesn't last. We have no idea what to check. The only thing we noticed is that all the ports have some unrecognized packets received. I don't know what this means and if this can be the reason for the missing dial-tone. Any ideas? Thanks a lot!   Device Name: AN69F6827C8082D, Service Type: Alg_Phone TCP packets rx 5625, tx 5480 Unsupported pkts rx 0, Unrecognized pkts rx 7 Register tx 1, successful 1, rejected 0, failed 0 Unregister tx 0, successful 0 KeepAlive tx 5408, successful 5408, failed 0 OpenReceiveChannel rx 7, successful 7, failed 0 CloseReceiveChannel rx 7, successful 0, failed 0 StartMediaTransmission rx 5, successful 0, failed 0 StopMediaTransmission rx 5, successful 0, failed 0 PortReq rx 3 PortRes tx 3, successful 3, failed 0 PortClose rx 0 QosListen rx 0 QosPath rx 0 QosTeardown rx 0, send 0, recv 0, sendrecv 0 QosResvNotify tx 0, send 0, recv 0, sendrecv 0 QosErrorNotify tx 0, send 0, recv 0, sendrecv 0    err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,    err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,    err12 0 QosModify rx 0, send 0, recv 0, sendrecv 0 UpdateDscp rx 0 OpenMultiMediaReceiveChannel rx 0, successful 0, failed 0 CloseMultiReceiveChannel rx 0, successful 0, failed 0 StartMultiMediaTransmission rx 0, successful 0, failed 0 StopMediaTransmission rx 0, successful 0, failed 0 AddParticipant rx 0, successful 0, failed 0 ChangeParticipant rx 0, successful 0, failed 0 DropParticipant rx 0, successful 0, failed 0 MiscellaneousCommand rx 0, tx 0 FlowControlCommand rx 0, tx 0 Reset rx 0, successful 0, failed 0 MediaStreamingFailure rx 0 MediaStreamingFailure tx 0 Switchover 0, Switchback 0   ... View more

Hi, After upgrading to 1.5 from 1.4.1 we lost all our custom field 0 on personnel records. How can we recover this information? Anyone else has this problem? Thanks, Alex. ... View more