08-27-2018 07:48 AM
Is anyone else able to try a Google Pixel2 phone running Android 9.0 with dual-SSID BYOD? Have a TAC case open but would be interesting to see if anyone else is having the same issue. The error is that the phone is unable to download the profile from ISE. Any other Android phone I try is fine, such as a LG Nexus 5X running 8.0, or a Samsung Galaxy S6 on 7.0, or even an old LG tablet running 4.4. The process also worked on a Pixel 2 running 8.1 in the past, it seems 9.0 broke it.
In the SPW.log from the Pixel 2 phone running 9.0 we see the following messages of interest, but I did not paste the entire log:
2018.08.17 10:02:53 INFO:Discovered ise server = <server FQDN>
2018.08.17 10:02:53 INFO:Discovered client mac = 02-00-00-00-00-00
2018.08.17 10:02:53 INFO:askPermissionForDownload - request permission from user to download the profile from the discovered ISE host
...
<td>
ISE is not able to apply an access policy to your log-in session at this time. Please close this browser, wait approximately one minute, and try to connect again. If you are still not able to log in, please contact your network administrator.
</td>
Solved! Go to Solution.