10-15-2018 02:32 AM
We have a need where we want to allow our students to use their personal cell phone to call a patient, and, have it appear as though the student is calling from a different number.
We set up an application in UCCX where the student calls in using a cell phone, enters a target phone number, and the system transfers the call to that target -- however the caller number displayed is that of the cell phone. There does not appear to be any means in UCCX to set the calling number.