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CSPC Software update stuck on "Initiated" Status - Version to 2.9.1

angelicamendoza
Level 1
Level 1

Hi ,

 

I'm having an issue updating  from Cisco CSPC Version 2.9.1 to Version 2.9.3.

There are two versions of 2.9.3 from the Software updates and both of them are showing initiated.

I have killed the server connection and did a reboot but still the status shows didn't change.

Please advise how to proceed.

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