01-14-2022 06:56 PM
hello
my device:room kit plus is registered with Cisco Cloud Server
However, my device will often automatically disconnect during the meeting. The call history and disconnection reasons are as follows. Does anyone know how to solve this problem?
*r CallHistoryGetResult Entry 1 CallbackNumber: "spark:25188823012@webex.com"
*r CallHistoryGetResult Entry 1 DisplayName: "25188823012"
*r CallHistoryGetResult Entry 1 Direction: Outgoing
*r CallHistoryGetResult Entry 1 Protocol: Spark
*r CallHistoryGetResult Entry 1 CallRate: 6000
*r CallHistoryGetResult Entry 1 CallType: Video
*r CallHistoryGetResult Entry 1 VideoUsed: True
*r CallHistoryGetResult Entry 1 EncryptionType: "AES-256-GCM"
*r CallHistoryGetResult Entry 1 BookingId: ""
*r CallHistoryGetResult Entry 1 Duration: 1810
*r CallHistoryGetResult Entry 1 StartTime: "2022-01-14T03:07:42"
*r CallHistoryGetResult Entry 1 StartTimeUTC: "2022-01-14T03:07:42Z"
*r CallHistoryGetResult Entry 1 EndTime: "2022-01-14T03:37:52"
*r CallHistoryGetResult Entry 1 EndTimeUTC: "2022-01-14T03:37:52Z"
*r CallHistoryGetResult Entry 1 DaysAgo: 0
*r CallHistoryGetResult Entry 1 DisconnectCause: "KickedFromLocus (INACTIVE)"
*r CallHistoryGetResult Entry 1 DisconnectCauseCode: 0
*r CallHistoryGetResult Entry 1 DisconnectCauseOrigin: Spark
*r CallHistoryGetResult Entry 1 DisconnectCauseType: RemoteDisconnect