08-17-2022 02:54 PM - last edited on 08-17-2022 03:04 PM by Hilda Arteaga
Good afternoon
I bought equipment with an unauthorized reseller by Cisco, now I want to buy the smartnet for these devices but Cisco is asking me for the "number instance".
The equipment shows me two "number instance", how can I identify which is the "number instance" or the "right equipment" for licensing? Since it shows me the same serial number in the two "number instance"