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vManage 20.9 web GUI not allowing to login with default admin/admin

Fabot
Level 1
Level 1

Using vManage 20.9.1 and 20.9.3, I have tried to login into web GUI, by entering the default user: admin and password: admin, the same as I used for older releases. However, it is not allowing to login.

Looking for workarounds, I have found the tip to use the command "request nms configuration-db update-admin-user" on the vManage CLI, in order to change the default passwords for this new releases (neo4j/password). I tried this tip, and I could successfully change the credentials from neo4j/password to a new one. But on the web GUI, it is still not allowed, even with new credentials just updated.

With that said, how to get access to the vManage GUI for 20.9.1 and 20.9.3?

 

See below what was performed on vManage CLI:

vManager# request nms application-server stop
vManager#
vManager# request nms configuration-db update-admin-user
Enter current user name:neo4j
Enter current user password:xxx
Enter new user name:admin
Enter new user password: xxx
configuration-db
WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance.
Successfully updated configuration database admin user
Successfully restarted NMS application server
Successfully restarted NMS data collection agent
vManager#
vManager# request nms application-server restart
Successfully restarted NMS application server
Successfully restarted NMS data collection agent
vManager#

 

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