10-20-2021 07:35 AM
Hello , I have a question and am hoping someone can help me. My situation is I have a main location and a remote warehouse. The remote location is on a private network of 192.168.1.x and my main location is on a private ip of 192.168.2.x I was able to connect a gateway to gateway vpn and they are able to get on our erp but he can not print . I am new to this so i seen that the rv320 that i am using for main site has 192.168.1.x , 192.168.2.x , and 192.168.3.x setup . I need to turn off the dhcp on 192.168.1.x and 192.168.3.x correct. any help would be greatly appreciated.
10-20-2021 08:02 AM
but he can not print
Print Local Lan or remote side ? what is the IP address of the printer and what is the device IP address trying to print.
Looks like you need split tunnel for Local printing.
10-20-2021 08:06 AM
10-20-2021 08:21 AM - edited 10-20-2021 08:22 AM
what is the IP address of the device ?
make sure you have ACL open for these ports port 515 / port 9100.
what device partcipating in the VPN ? check the Logs when user prints, anything blockng in FW ?
is this print via ERP system, then ERP IP should given access to printing ports.
10-20-2021 08:04 AM
Hi,
according to your explanation, site to site VPN is working fine since you can access ERP in head office from remote location. some printers using custom ports to print. is your print locally connect to remote PC or network Printer?
check weather ERP system can access printer directly.
rate this and mark as answer if this resolved your concern
10-20-2021 08:19 AM
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