I have an RV042 firmware 4.1.1.01-sp with client vpns established. I have one end user that can connect every time with now issues whatsoever. I have other clients that can connect, but are often dropped. The first day they connected for up to 8 hours with now issue, since then they are lucky to connect and if they do are often dropped. Here is the latest logfile from that machine: (with my ip xxx'd out)
2012/11/19 09:38:29 [STATUS]OS Version: Windows XP
2012/11/19 09:38:29 [STATUS]Windows Firewall is ON
2012/11/19 09:38:29 [STATUS]One network interface detected with IP address 192.168.0.114
2012/11/19 09:38:29 [STATUS]Connecting...
2012/11/19 09:38:29 [DEBUG]Input VPN Server Address = xxx.xxx.xxx.xxx
2012/11/19 09:38:29 [STATUS]Connecting to remote gateway with IP address: xxx.xxx.xxx.xxx
2012/11/19 09:38:31 [STATUS]Remote gateway was reached by https ...
2012/11/19 09:38:31 [WARNING]Remote gateway wasn't reached...
2012/11/19 09:38:31 [WARNING]Failed to connect.
2012/11/19 09:38:32 [STATUS]Remote gateway was reached by https ...
2012/11/19 09:38:32 [WARNING]Remote gateway wasn't reached...
2012/11/19 09:38:32 [WARNING]Failed to connect.
2012/11/19 09:38:32 [WARNING]Failed to connect!
Client machine is windows XP
Is there some more extensive troubleshooting I can provide? Please reply with any suggestions.
Thank you,
Jack
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Log from other machine is here:
2012/11/19 11:16:00 [STATUS]OS Version: Windows 7
2012/11/19 11:16:00 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/11/19 11:16:00 [STATUS]Windows Firewall Private Profile Settings: OFF
2012/11/19 11:16:00 [STATUS]Windows Firewall Private Profile Settings: OFF
2012/11/19 11:16:00 [STATUS]One network interface detected with IP address 10.0.2.15
2012/11/19 11:16:00 [STATUS]Connecting...
2012/11/19 11:16:00 [DEBUG]Input VPN Server Address = xxx.xxx.xxx.xxx
2012/11/19 11:16:00 [STATUS]Connecting to remote gateway with IP address: xxx.xxx.xxx.xxx
2012/11/19 11:16:01 [STATUS]Remote gateway was reached by https ...
2012/11/19 11:16:01 [STATUS]Provisioning...
2012/11/19 11:16:10 [STATUS]Success to connect.
2012/11/19 11:16:10 [STATUS]Tunnel is configured. Ping test is about to start.
2012/11/19 11:16:10 [STATUS]Verifying Network...
2012/11/19 11:16:16 [WARNING]Failed to ping remote VPN Router!
2012/11/19 11:16:19 [WARNING]Failed to ping remote VPN Router!
2012/11/19 11:16:22 [WARNING]Failed to ping remote VPN Router!
2012/11/19 11:16:25 [WARNING]Failed to ping remote VPN Router!
2012/11/19 11:16:28 [WARNING]Failed to ping remote VPN Router!
2012/11/19 11:16:31 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2012/11/19 11:16:36 [STATUS]Disconnecting...
2012/11/19 11:16:40 [STATUS]Success to disconnect
