RV016 QuickVPN and Accessing Remote Services

[rpickering303]

Installed a RV016 for a client to be able to remotely connect and troubleshoot devices as needed.

Small network with a simple 192.168.1.x subnet.

Setup the QuickVPN, and can connect to it just fine, I just can't connect to any of the devices on the 192 network.  This is all Audio/Video gear that uses specific ports to reach their admin tools, but I can't even ping the devices.

No IP conflicts as I'm on a 172.  No firewalls installed.

Any suggestions?

Thanks for any/all help.

[davbarre]

Hi Rob,

Have you tried putting a laptop or other PC on the internal 192 network and enabling RDP access and then try that?

Just want to make sure that NAT is functioning correctly to get to the internal devices.

I would start with that to verify this is not a network issue first.

Dave

[rpickering303]

Dave,

Thanks for the reply, and yes, if I'm on the NAT side of things (192), I can connect and do everything I need with the devices.  I just can't hit them when connected over the VPN.

I've got a RV042 here at the office and am going to try and recreate.  Maybe I'm just missing a step.

[davbarre]

Hi Rob,

Thanks for the update.    Please keep us informed if you can re-create.

Dave