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RV110W quick VPN cannot connect

marko-mbmb
Level 1
Level 1

hello!

I cannot connect to my office

my office WLAN 88.88.88.88

my office router ip 192.168.2.200

home wlan 77.77.77.77

home router ip: 192.168.1.11

router setup office:

pptp enabled

ip adress for pptp: 192.168.2.200

ip for clients: 192.168.2.220 to 240

MPPE and netbios enabled

client user/pass  protocol: quick VPN

firewall enabled

block wan request disabled

remote management enable

remote access https

any ip

port 443

I have exported client certificate and copied it to folder quick vpn. on client.

I can connect to router from outside via https on port 443

but i cannot connect with quick VPN

i tried from outside to connect with quick vpn to server adress 88.88.88.88

and i tried to connect in my office while connected to lan to adress 192.168.2.200

every time same problem. see log

Log:_

2013/08/16 14:21:02 [STATUS]OS Version: Windows 7

2013/08/16 14:21:02 [STATUS]Windows Firewall Domain Profile Settings: ON

2013/08/16 14:21:02 [STATUS]Windows Firewall Private Profile Settings: ON

2013/08/16 14:21:02 [STATUS]Windows Firewall Private Profile Settings: ON

2013/08/16 14:21:02 [STATUS]One network interface detected with IP address 192.168.1.17

2013/08/16 14:21:02 [STATUS]Connecting...

2013/08/16 14:21:02 [DEBUG]Input VPN Server Address = 88.88.88.88

2013/08/16 14:21:02 [STATUS]Connecting to remote gateway with IP address: 88.88.88.88

2013/08/16 14:21:02 [STATUS]Remote gateway was reached by https ...

2013/08/16 14:21:02 [WARNING]Remote gateway wasn't reached...

2013/08/16 14:21:02 [WARNING]Failed to connect.

2013/08/16 14:21:02 [STATUS]Remote gateway was reached by https ...

2013/08/16 14:21:02 [WARNING]Remote gateway wasn't reached...

2013/08/16 14:21:02 [WARNING]Failed to connect.

2013/08/16 14:21:02 [WARNING]Failed to connect!

what am I doing wrong?

I called ISP and they arent blocking any IPs

help wanted,

thanks,

Marko

2 Replies 2

jonatrod
Level 7
Level 7

Good morning

Hi marko, thanks for using our forum, my name is Johnnatan and I am part of the Small business Support community. I encourage you to take a look these documents, here you can see some useful tips:

https://supportforums.cisco.com/docs/DOC-29399

https://supportforums.cisco.com/docs/DOC-33275

I hope you find this answer useful, 

“Please rate useful posts so other users can benefit from it”

Greetings, 
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

“Please rate useful posts so other users can benefit from it” Greetings, Johnnatan Rodriguez Miranda. Cisco Network Support Engineer.

Have followed those suggestions before... still trying every possible options with no luck.

I even tried from home PC on which quick VPN worked to some other cisco router, but it wont work on this.

its funny that on logfile all I get is:

2013/08/18 01:28:24 [STATUS]Remote gateway was reached by https ...

2013/08/18 01:28:24 [WARNING]Remote gateway wasn't reached...

2013/08/18 01:28:24 [WARNING]Failed to connect.

2013/08/18 01:28:24 [WARNING]Failed to connect!

on router LOG there is nothing ...

I am able to connect to router on port 443 in office from home. I managed to make VPN between RV042 and RV110W (but even this connection droped after 3 minutes now it works already 15 minutes... will see)

but it is impossible to connect with quick vpn... Is there any other solution that I can connect to RV110W VPN with my laptop when Im on way away from home and office? but with some security...