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RV325 after power out and restart does not show web login page. It works, but is impossible to login.

r.odstrcil
Level 1
Level 1

Hi community!

 

I face problem with no possibility to login via Web.

Router does not show login page (several browsers tested).

Router works, ping is ok.

Firmware 1.5.1.11

Is it a bug?

How to solve it?

 

Thank you.

2 Replies 2

Sujoy Paria
Cisco Employee
Cisco Employee

Hi,

What is the current LAN IP of the RV325 router? Please check whether the same IP has been assigned to any other device in your network or not, in that case you may face this problem.

If possible, please disconnect all the connections from the router once, just connect a PC/Laptop on the LAN and try to access the web GUI using the assigned LAN IP on router. Please make sure the ping works fine to that IP.

If the above steps don’t help, then please check for the open ports using any port scanner application. 80, 443 will be open I hope, please check whether any other port shows open or not.

Hi,

 

thank you for your hint.

IP was unique.

 

I was browsing community further on and found this post:

https://community.cisco.com/kxiwq67737/board/message?board.id=5951-discussions-small-business-routers&message.id=39344#M39344

 

It helped.

So, I can login now and upgrade to new FW.

 

Thanks anyway.