06-24-2018 08:37 AM - edited 03-21-2019 11:11 AM
Good day ,
I got a cisco vpn router rv325 for my small business company , but when I plugged WAN 1 or WAN2 or both from the adsl routers I got ( Connected ) Inactive and No internet connection .
when I plugged WAN1 with core switch linked with my old free ( firewall ) the internet works fine and WAN 1 ( connected ) .
Can any body help me with this case ?
Thanks in advance
06-27-2018 06:49 AM
Hi,
My name is Iliya Gatsev from Cisco Technical Support Team.
It will be good to call our support line and open a support case.
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
07-26-2018 02:12 PM
Hello Swaidan1,
I hope you are doing well, I would like to give you a quick step to try to solve that "connected/inactive" status.
System Management > Dual WAN
Select the WAN Interface and click Edit
https://software.cisco.com/download/home/284005929/type/282465789/release/1.4.2.19?i=!pp
Thank you for contacting cisco support community
Regards,
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