Dear Paul,
Thank you for reaching the Small Business Support Community.
If you are already running the latest firmware release version 2.0.1.5, all I can suggest you is to contact the Small Business Support Center directly to determine if this is a hardware related problem, notice this product is already End of Life/End of Support and therefore the support is subject to warranty or contract terms and conditions;
https://supportforums.cisco.com/community/netpro/small-business/sbcountrysupport
Please do not hesitate to reach me back if there is any further assistance I may help you with in the meantime.
Kind regards,
Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer
*Please rate the Post so other will know when an answer has been found.
Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer
*Please rate the Post so other will know when an answer has been found.