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2811 Router, ALIGN-1-FATAL error, repeated reboot

TheBuffalo
Level 1
Level 1

I have a 2811 Router that keeps cycling through reboots.  About 30 seconds into a boot, it shows the ALIGN-1-FATAL error(s) shown below.  It then does a dump and reboots.  This cycle just continually occurs.

Anyone have any ideas? 

Readonly ROMMON initialized

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x2497edc

Self decompressing the image : ##################################################################                                                                                ########################################################################## [OK]

Smart Init is enabled

smart init is sizing iomem

  ID            MEMORY_REQ                 TYPE

0003E7          0X00474800 C2811 Mainboard

                0X000021B8 Onboard USB

                0X002C29F0 public buffer pools

                0X00211000 public particle pools

-----------------------------------------------

TOTAL:          0X0094A3A8

If any of the above Memory Requirements are

"UNKNOWN", you may be using an unsupported

configuration or there is a software problem and

system operation may be compromised.

Rounded IOMEM up to: 10Mb.

Using 3 percent iomem. [10Mb/256Mb]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, 2800 Software (C2800NM-IPBASEK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 04-Sep-12 15:56 by prod_rel_team

%ALIGN-1-FATAL: Illegal access to a low address 01:34:58 UTC Wed Nov 28 2012

addr=0x0, pc=0x40439CD8z , ra=0x40439CCCz , sp=0x4511FC38

%ALIGN-1-FATAL: Illegal access to a low address 01:34:58 UTC Wed Nov 28 2012

addr=0x0, pc=0x40439CD8z , ra=0x40439CCCz , sp=0x4511FC38

01:34:58 UTC Wed Nov 28 2012: TLB (store) exception, CPU signal 10, PC = 0x40448498

--------------------------------------------------------------------

   Possible software fault. Upon reccurence, please collect

   crashinfo, "show tech" and contact Cisco Technical Support.

--------------------------------------------------------------------

-Traceback= 0x40439CD8z 0x4043A024z 0x4043A98Cz 0x4043BD04z 0x40021284z 0x40023134z 0x400237D8z 0                                                                                8z 0x411C9E1Cz 0x42531DF8z

$0 : 00000000 00000000, AT : 00000000 446F0000, v0 : 00000000 00000001, v1 : 00000000 00000001

a0 : 00000000 45849244, a1 : 00000000 42F60000, a2 : 00000000 00000000, a3 : 00000000 40047D08

t0 : 00000000 00000001, t1 : 00000000 00000000, t2 : 00000000 00000000, t3 : 00000000 00000042

t4 : 00000000 00000000, t5 : FFFFFFFF C0000000, t6 : 00000000 45101940, t7 : 00000000 00000268

s0 : 00000000 00000000, s1 : 00000000 45849244, s2 : 00000000 45849320, s3 : 00000000 4511FC98

s4 : 00000000 00000005, s5 : 00000000 00000001, s6 : 00000000 00000000, s7 : 00000000 00000001

t8 : 00000000 00000000, t9 : 00000000 4006C928, k0 : 00000000 3040A801, k1 : FFFFFFFF A000F000

gp : 00000000 446F48E0, sp : 00000000 4511FC38, s8 : 00000000 00000709, ra : 00000000 4044848C

EPC  : 40448498, ErrorEPC : BFC0900C, SREG     : 3400E103

MDLO : 000004D0, MDHI     : 00000000, BadVaddr : 00000000

TEXT_START : 0x4001E090

DATA_START : 0x42C4E7C0

Cause 00000C0C (Code 0x3): TLB (store) exception

01:34:58 UTC Wed Nov 28 2012: TLB (store) exception, CPU signal 10, PC = 0x40448498

--------------------------------------------------------------------

   Possible software fault. Upon reccurence, please collect

   crashinfo, "show tech" and contact Cisco Technical Support.

--------------------------------------------------------------------

-Traceback= 0x40439CD8z 0x4043A024z 0x4043A98Cz 0x4043BD04z 0x40021284z 0x40023134z 0x400237D8z 0                                                                                8z 0x411C9E1Cz 0x42531DF8z

$0 : 00000000 00000000, AT : 00000000 446F0000, v0 : 00000000 00000001, v1 : 00000000 00000001

a0 : 00000000 45849244, a1 : 00000000 42F60000, a2 : 00000000 00000000, a3 : 00000000 40047D08

t0 : 00000000 00000001, t1 : 00000000 00000000, t2 : 00000000 00000000, t3 : 00000000 00000042

t4 : 00000000 00000000, t5 : FFFFFFFF C0000000, t6 : 00000000 45101940, t7 : 00000000 00000268

s0 : 00000000 00000000, s1 : 00000000 45849244, s2 : 00000000 45849320, s3 : 00000000 4511FC98

s4 : 00000000 00000005, s5 : 00000000 00000001, s6 : 00000000 00000000, s7 : 00000000 00000001

t8 : 00000000 00000000, t9 : 00000000 4006C928, k0 : 00000000 3040A801, k1 : FFFFFFFF A000F000

gp : 00000000 446F48E0, sp : 00000000 4511FC38, s8 : 00000000 00000709, ra : 00000000 4044848C

EPC  : 40448498, ErrorEPC : BFC0900C, SREG     : 3400E103

MDLO : 000004D0, MDHI     : 00000000, BadVaddr : 00000000

TEXT_START : 0x4001E090

DATA_START : 0x42C4E7C0

Cause 00000C0C (Code 0x3): TLB (store) exception

Writing crashinfo to flash:crashinfo_20121128-013458-UTC

01:34:58 UTC Wed Nov 28 2012: TLB (store) exception, CPU signal 10, PC = 0x40448498

--------------------------------------------------------------------

   Possible software fault. Upon reccurence, please collect

   crashinfo, "show tech" and contact Cisco Technical Support.

--------------------------------------------------------------------

-Traceback= 0x40439CD8z 0x4043A024z 0x4043A98Cz 0x4043BD04z 0x40021284z 0x40023134z 0x400237D8z 0                                                                                8z 0x411C9E1Cz 0x42531DF8z

$0 : 00000000 00000000, AT : 00000000 446F0000, v0 : 00000000 00000001, v1 : 00000000 00000001

a0 : 00000000 45849244, a1 : 00000000 42F60000, a2 : 00000000 00000000, a3 : 00000000 40047D08

t0 : 00000000 00000001, t1 : 00000000 00000000, t2 : 00000000 00000000, t3 : 00000000 00000042

t4 : 00000000 00000000, t5 : FFFFFFFF C0000000, t6 : 00000000 45101940, t7 : 00000000 00000268

s0 : 00000000 00000000, s1 : 00000000 45849244, s2 : 00000000 45849320, s3 : 00000000 4511FC98

s4 : 00000000 00000005, s5 : 00000000 00000001, s6 : 00000000 00000000, s7 : 00000000 00000001

t8 : 00000000 00000000, t9 : 00000000 4006C928, k0 : 00000000 3040A801, k1 : FFFFFFFF A000F000

gp : 00000000 446F48E0, sp : 00000000 4511FC38, s8 : 00000000 00000709, ra : 00000000 4044848C

EPC  : 40448498, ErrorEPC : BFC0900C, SREG     : 3400E103

MDLO : 000004D0, MDHI     : 00000000, BadVaddr : 00000000

TEXT_START : 0x4001E090

DATA_START : 0x42C4E7C0

Cause 00000C0C (Code 0x3): TLB (store) exception

-Traceback= 0x40439CD8z 0x4043A024z 0x4043A98Cz 0x4043BD04z 0x40021284z 0x40023134z 0x400237D8z 0                                                                                8z 0x411C9E1Cz 0x42531DF8z

=== Flushing messages (01:35:00 UTC Wed Nov 28 2012) ===

Queued messages:

*Nov 28 01:35:00.579: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Nov 28 01:34:49.243: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file

*Nov 28 01:34:56.863: SERVICE_MODULE(Serial0/0/0): self test finished: Passed

*Nov 28 01:34:58.519:  fpga fw verification false

*Nov 28 01:34:58.519:  FPGA failed to dw properly

*Nov 28 01:34:59.119: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up

*Nov 28 01:34:59.119: %LINK-3-UPDOWN: Interface FastEthernet0/1, changed state to up

No warm reboot Storage

*** System received a Bus Error exception ***

signal= 0xa, code= 0xc0c, context= 0x4497f904

PC = 0x400827d4, Cause = 0x20, Status Reg = 0x3400c102

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

Initializing memory for ECC

.

c2811 platform with 262144 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC enabled

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

%ALIGN-1-FATAL: Illegal access to a low address 01:34:58 UTC Wed Nov 28 2012

addr=0x0, pc=0x40439CD8z , ra=0x40439CCCz , sp=0x4511FC38

%ALIGN-1-FATAL: Illegal access to a low address 01:34:58 UTC Wed Nov 28 2012

addr=0x0, pc=0x40439CD8z , ra=0x40439CCCz , sp=0x4511FC38

01:34:58 UTC Wed Nov 28 2012: TLB (store) exception, CPU signal 10, PC = 0x40448498

It could be Cisco BugID CSCta24037.

Raju Sekharan
Cisco Employee
Cisco Employee

Hi

First try to boot the router after removing all the modules

If router boots fine, then you need to try installing the modules one by one and check

Thank you

Raju

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