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mohdibrahim01
Beginner

2811 router cant startup !!!!?

 

 

Hi,

 

we had power failure it cause all network equipment to reload but the Cisco router 2811 didn't come back . when i connect to console cable its show the following message :

 

System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2009 by cisco Systems, Inc.

Initializing memory for ECC
..

c2811 platform with 524288 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC enabled

 

Readonly ROMMON initialized

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0xcb80


program load complete, entry point: 0x8000f000, size: 0x1ec08c0

Self decompressing the image : ################################################################################################################################################################################################### [OK]


Smart Init is enabled

smart init is sizing iomem

  ID            MEMORY_REQ                 TYPE

0003E7          0X00474800 C2811 Mainboard

                0X000021B8 Onboard USB

                0X002C29F0 public buffer pools

                0X00211000 public particle pools

-----------------------------------------------

TOTAL:          0X0094A3A8


If any of the above Memory Requirements are 

"UNKNOWN", you may be using an unsupported

configuration or there is a software problem and

system operation may be compromised.

Rounded IOMEM up to: 10Mb.

Using 1 percent iomem. [10Mb/512Mb]

 

 : TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x4209B8B8

 

--------------------------------------------------------------------
   Possible software fault. Upon reccurence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 0x4208D758z 0x420A2430z 0x420A1694z 0x420A1938z 0x42043174z 0x4006EE48z 
$0 : 00000000 00000000, AT : 00000000 43CE0000, v0 : 00000000 00000001, v1 : 00000000 441E6A64
a0 : 00000000 00000002, a1 : 00000000 00000001, a2 : 00000000 00000001, a3 : 00000000 00000001
t0 : FFFFFFFF FFFFFFFE, t1 : 00000000 441E6A6C, t2 : 00000000 0000000D, t3 : 00000000 00000000
t4 : 00000000 447FBAD4, t5 : 00000000 00008002, t6 : FFFFFFFF 80008002, t7 : 00000000 0064FBC0
s0 : 00000000 3F000050, s1 : 00000000 43D232F0, s2 : 00000000 00000002, s3 : 00000000 00000001
s4 : 00000000 441E0000, s5 : 00000000 7FFFFFFF, s6 : 00000000 00FFFFFF, s7 : 00000000 7FFFFFFF
t8 : 00000000 00000001, t9 : 00000000 01000001, k0 : 00000000 3040A801, k1 : FFFFFFFF A000F000
gp : 00000000 43CE8860, sp : FFFFFFFF 8000ED00, s8 : 00000000 00FFFFFF, ra : 00000000 4209B8A8
EPC  : 4209B8B8, ErrorEPC : 40C00012, SREG     : 34008003
MDLO : 00000062, MDHI     : 00007864, BadVaddr : 3F000070
TEXT_START : 0x4001DA30
DATA_START : 0x4246E160
Cause 00004008 (Code 0x2): TLB (load or instruction fetch) exception


 : TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x4209B8B8

 

 

========================================================================

 

and its hang with no response . i would like to know if this software issue or hardware issue.

 

thanks

 

mo 

    

2 REPLIES 2
Vasilii Mikhailovskii
Rising star

Hello.

If you mean, that power reset does not help once you see the error, then I would suggest to try replacing RAM module on the device.

 

 

Hi Vasilii,

 

you was correct it was issue with router RAM and we going to replace the router it self and restore the configuration backup .

Many Thanks,

 

 

mo