2811 router crashed

[cciebrij70]

Hi there

seeing very strange behaviour of router router is connected to switch to provide analog when swich configured as trunk the router crash and reboot but when change to access its stable please advice me

sh flash:

-#- --length-- -----date/time------ path

1       202613 Jul 23 2012 13:10:52 crashinfo_20120723-131051-UTC

2       211635 Jul 23 2012 13:13:56 crashinfo_20120723-131355-UTC

3       199118 Jul 23 2012 13:17:00 crashinfo_20120723-131659-UTC

4       527849 May 10 2010 15:30:06 128MB.sdf

5       190206 Jul 23 2012 13:20:02 crashinfo_20120723-132002-UTC

6       192568 Jul 23 2012 13:23:06 crashinfo_20120723-132306-UTC

7       204070 Jul 23 2012 13:27:46 crashinfo_20120723-132745-UTC

8       208069 Jul 23 2012 13:30:48 crashinfo_20120723-133047-UTC

9       216530 Jul 23 2012 13:57:34 crashinfo_20120723-135733-UTC

10      186034 Jul 23 2012 14:00:40 crashinfo_20120723-140039-UTC

11      194990 Jul 23 2012 14:03:44 crashinfo_20120723-140343-UTC

12    53722384 Dec 02 2010 14:41:42 c2800nm-spservicesk9-mz.150-1.M3.bin

13      185843 Jul 23 2012 14:06:48 crashinfo_20120723-140647-UTC

14      189742 Jul 23 2012 14:12:20 crashinfo_20120723-141218-UTC

15      195812 Jul 23 2012 14:26:42 crashinfo_20120723-142642-UTC

16      202317 Jul 23 2012 14:29:48 crashinfo_20120723-142948-UTC

17      187677 Jul 23 2012 14:32:52 crashinfo_20120723-143252-UTC

18      186586 Jul 23 2012 14:35:54 crashinfo_20120723-143554-UTC

19      187983 Jul 23 2012 14:38:58 crashinfo_20120723-143857-UTC

20      185805 Jul 23 2012 14:42:00 crashinfo_20120723-144201-UTC

21      186139 Jul 23 2012 14:45:04 crashinfo_20120723-144504-UTC

22      199696 Jul 23 2012 14:48:08 crashinfo_20120723-144808-UTC

23      194965 Jul 23 2012 14:51:10 crashinfo_20120723-145109-UTC

24      206605 Jul 23 2012 14:54:12 crashinfo_20120723-145412-UTC

25      208469 Jul 23 2012 14:57:18 crashinfo_20120723-145717-UTC

26      218323 Jul 23 2012 15:06:22 crashinfo_20120723-150621-UTC

27      192526 Jul 23 2012 15:09:28 crashinfo_20120723-150927-UTC

28      205987 Jul 23 2012 15:12:30 crashinfo_20120723-151229-UTC

29      212546 Jul 23 2012 15:15:34 crashinfo_20120723-151533-UTC

30      203373 Jul 23 2012 15:18:38 crashinfo_20120723-151838-UTC

31      229716 Jul 23 2012 15:22:28 crashinfo_20120723-152227-UTC

32      213667 Jul 23 2012 16:31:10 crashinfo_20120723-163109-UTC

33      198445 Jul 23 2012 16:34:14 crashinfo_20120723-163413-UTC

34      185889 Jul 23 2012 16:37:16 crashinfo_20120723-163715-UTC

35      216353 Jul 23 2012 16:40:20 crashinfo_20120723-164020-UTC

36      220326 Jul 23 2012 16:43:24 crashinfo_20120723-164323-UTC

37      181415 Jul 23 2012 16:46:26 crashinfo_20120723-164625-UTC

38      224918 Jul 24 2012 08:36:18 crashinfo_20120724-083617-UTC

[Giuseppe Larosa]

Hello B Bhushan,

it is indeed a strange problem.

I would try the following:

a)

on the switch when setting the port to trunk mode add also

switchport nonegotiate

this would disable DTP on the port. The router does not understand DTP or VTP.but this usually does not lead to problems

also specify the list of permitted vlans with

switchport trunk allowed vlan x-y,z-k

This should avoid the router to be hit by broadcast, multicast or unknown unicast traffic coming from Vlans for which no subinterface is configured.  The list should include only the required Vlans corresponding to configured subinterfaces on the router.

b)

Another possible attempt to use a different IOS image on the router

It may be wise to open a TAC service request.

Edit:

I tried to perform a bug search with no results

Hope to help

Giuseppe

[subramaniyakarthic]

Please attach one of the latest crashinfo file here.

- Karthic

[Leo Laohoo]

Hmmmm ...

Your router is experiencing a crash-boot-loop.  It has crashed a few times, created the crashinfo file.  The flash has became full (no more space to create a new crashinfo file) and crashed again.

You may need to post the EARLIEST five crashinfo files. 

[cciebrij70]

thanks

all for relply I tried

Giuseppe suggestion

but router crashed as soon interface seen as trunk, attaching crashinfo please have a look

switchport trunk encapsulation dot1q

switchport trunk allowed vlan add 7,145,800

switchport mode trunk

switchport nonegotiate

[Leo Laohoo]

1.  Remove all the network modules and HWIC cards;

2.  Eject the CF;

3. Using a media reader, delete some of the crashinfo files

4.  Insert the CF back to the router;

5.  Power up the router.

[cciebrij70]

Hi Leolaohoo

what is CF, old device is in lab and its working fine, which failed on site

the issue is when device on site connected not able to change to trunk port bks causing router to reboot

BR

Bhushan

[Leo Laohoo]

CF = Compact Flash card of the router.

[cciebrij70]

this router is connected to switch and sw to VSAT to test I shut the VSAT interface and change sw to trunk

router stopped rebooting and I was able to ping to router and sw

I dont think its IOS issue could be VSAT causing router to reboot when its trunk

[Leo Laohoo]

I dont think its IOS issue could be VSAT causing router to reboot when its trunk

I don't think you understand.

The router is CRASHING.  Something is causing it to crash.  It's either an IOS bug, a faulty hardware or configuration error.  Anything.

Your last crashinfo file, called "38      224918 Jul 24 2012 08:36:18 crashinfo_20120724-083617-UTC" means the last crash occured on 0836 UTC, 24 July 2012.

Trunk or no-trunk, something is crashing the router.

[cciebrij70]

updated IOS no joy, so removed all the configuration and started from  scratch noticed when used below command router crashed there is some  command which work with mgcp trunk can someone please advice

mgcp

mgcp call-agent XX.XX.XX service-type mgcp version 0.1

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

mgcp package-capability sst-package

mgcp package-capability pre-package

no mgcp package-capability res-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp rtp payload-type g726r16 static

mgcp bind control source-interface FastEthernet0/0.7

mgcp bind media source-interface FastEthernet0/0.7

!

[paolo bevilacqua]

Update IOS.

[cciebrij70]

this router is connected to switch and sw to VSAT to test I shut the VSAT interface and change sw to trunk

router stopped rebooting and I was able to ping to router and sw

I dont think its IOS issue could be VSAT causing router to reboot when its trunk

[cciebrij70]

Paolo

updated IOS no joy, so removed all the configuration and started from scratch noticed when used below command router crashed there is some command which work with mgcp trunk can someone please advice

mgcp

mgcp call-agent XX.XX.XX service-type mgcp version 0.1

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

mgcp package-capability sst-package

mgcp package-capability pre-package

no mgcp package-capability res-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp rtp payload-type g726r16 static

mgcp bind control source-interface FastEthernet0/0.7

mgcp bind media source-interface FastEthernet0/0.7

!

[cciebrij70]

Hi all

thanks for advice now router is fixed it was strange one I was sure there is no mem or IOS issue, i changed from on call manager to another and its working fine. router is stable tested all phones

Bhushan