07-31-2007 07:37 AM - edited 03-03-2019 06:06 PM
Good Morning,
I have a 2821 with a VWIC2-1MFT-T1/E1 installed. It will show the card under sh diag, but not recognize the card under sh version. I've attached both here. IOS is 12.4.16 Advanced IP Services.
Am I missing something simple or do I need to open a TAC call?
07-31-2007 07:41 AM
Hi,
have you configured "card type" and "channel-group" or "ds0-group" under controller ?
07-31-2007 08:03 AM
Unfortunatly I cannot get far enough to actually try to configure the card type or channel-group. When I go into config terminal it says that the controller is an unrecognized command.
07-31-2007 08:15 AM
Card type E1|T1
07-31-2007 08:17 AM
hi,
card type is a global configuration command, please make sure that you've added it.
[edit] sorry Paolo for replying didn't see your reply.
HTH,
Mohammed Mahmoud.
07-31-2007 08:32 AM
Sorry, forgot to mention that in the last post, Card type under enable gives an invalid input:
X(config)#card type t1 1 0
^
% Invalid input detected at '^' marker.
07-31-2007 08:34 AM
The post puts the marker at the wrong place, but it does not recognize card as a command.
07-31-2007 08:35 AM
Hi,
under where the caret is positioned in the error message ?
Please try card type t1 0 1
EDIT: second case that I see in which "card" command is not recognized. Too strange, at this time I cannot see a reason for that.
07-31-2007 08:44 AM
The caret is under the D in card.
Same in the below example from the command above (probably will be positioned wrong again)
X(config)#card type t1 0 1
^
% Invalid input detected at '^' marker.
The caret should be under the D in card
07-31-2007 08:49 AM
Hi,
I definetly thought I was going crazy. I upgraded from 12.4(8b) to 12.4(16) thinking that it might take care of the problem but it should have recognized the card as well.
07-31-2007 10:22 AM
hi,
While I was wondering what is wrong here, because the card command looks OK, I have noticed in the show version output that you have an ATM/VOICE AIM. If this is the AIM-ATM-VOICE-30, you should have to consider that it is not supported by the 2800 series, and PVDM2 shall be used as a replacement. This one may also interfere with the other hardware. Take a look here, the AIMs section: http://www.cisco.com/en/US/partner/products/ps5854/products_qanda_item0900aecd80169bd6.shtml.
try to remove the AIM and issue the card command once again.
Regards,
Vasil
07-31-2007 02:10 PM
Vasil,
Thank you for trying to assist. On the 2821 the AIM/ATM module is integrated into the motherboard of the router. Unfortunatly it cannot be removed. When I get a chance I will open a ticket with TAC, but I haven't had a chance with today being the end of the month.
07-31-2007 05:53 PM
Hi cyber-burn,
Wud like to know what is the current status of the issue, did you issued the card command as suggested above. I faced same problem long back in one of 7200 series router with a 8 E1 port adaptor the IOS version was perfect even the sh diag used to show me the port adaptor but i cna not see im sh ver/sh run configuration, lastly while troubleshooting came accrose that global command "card"which made it thru immediately.
Thanks EM
Kindly rate all post if its infromative
08-01-2007 01:17 AM
Hi,
I don't think it has to do with the problem, but no ATM AIM is embedded in any of the 2821 platforms, please post complete show diag to confirm.
08-01-2007 01:58 AM
Try loading IP Plus or IP Voice IOS instead, I use IP Plus and it works.
See this link http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a008042052c.html
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