Member since ‎01-07-2005

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  • 46 Posts
  • 3 Solutions
  • 30 Helpful votes Given
  • 5 Helpful votes Received
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Hi,anyone seen this issue:If a single agent is logged-in and ready, then the first call places him/her into reserved, and stucks in queue.if two agents are available, first takes a call, but second one behaves like in the single agent behaviour I des...
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Member Since ‎01-07-2005 03:26 AM
Date Last Visited ‎06-09-2020 06:31 AM
Posts 46
Total Helpful Votes Received 5
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