09-22-2006 09:12 PM - edited 03-03-2019 02:05 PM
Have 2 3745s with 12.4(3e) and one is crashing and the other one is fine so far. Both have same configuration pretty much except the one has one more T1 card.
The one that is crashing and rebooting due to unknown error.
3745 uptime is 3 days, 3 hours, 24 minutes
System returned to ROM by error - an unknown failure, PC 0x60ABADD4 at 00:23:53 EDT Thu Sep 14 2006
System image file is "flash:c3745-ipvoice-mz.124-3e.bin"
They are acting as MGCP Voice Gateways for voice calls only on T1 PRI circuits. No other stuff configured on them.
Both are seeing same exact spurious memory accesses and traceback entries in log.
*Aug 23 12:48:30.226: %ALIGN-3-SPURIOUS: Spurious memory access made at 0x6119670C reading 0xC
*Aug 23 12:48:30.230: %ALIGN-3-TRACE: -Traceback= 0x6119670C 0x61196CC4 0x6118E0B8 0x611BF798 0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
*Aug 23 12:48:30.230: %ALIGN-3-TRACE: -Traceback= 0x61196714 0x61196CC4 0x6118E0B8 0x611BF798 0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
*Aug 23 12:48:30.230: %ALIGN-3-TRACE: -Traceback= 0x6119671C 0x61196CC4 0x6118E0B8 0x611BF798 0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
*Aug 23 12:48:30.230: %ALIGN-3-TRACE: -Traceback= 0x61196728 0x61196CC4 0x6118E0B8 0x611BF798 0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
*Aug 24 12:20:10.133: %ALIGN-3-SPURIOUS: Spurious memory access made at 0x609832B8 reading 0x14
*Aug 24 12:20:10.137: %ALIGN-3-TRACE: -Traceback= 0x609832B8 0x609868E4 0x60AE13DC 0x60AE7C88 0x0 0x0 0x0 0x0
show stack:
show stack
Minimum process stacks:
Free/Size Name
5284/6000 Clock Update Proc
5336/6000 SPAN Subsystem
59136/60000 script background loader
5156/6000 DIB error message
2312/3000 allegro libretto init
3220/12000 Init
5148/6000 RADIUS INITCONFIG
4860/6000 TFTP Read Process
34844/36000 TCP Command
2104/3000 Rom Random Update Process
6380/12000 Virtual Exec
Interrupt level stacks:
Level Called Unused/Size Name
1 283986085 6576/9000 Network interfaces
2 4569282 8544/9000 DMA/Timer Interrupt
3 0 9000/9000 PA Management Int Handler
4 1684 8616/9000 Console Uart
5 0 9000/9000 External Interrupt
7 788542896 8568/9000 NMI Interrupt Handler
--------
show align
Alignment data for:
3700 Software (C3745-IPVOICEK9-M), Version 12.4(3e), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Wed 14-Jun-06 04:55 by alnguyen
No alignment data has been recorded.
Total Spurious Accesses 8, Recorded 5
Address Count Traceback
C 1 0x6119670C 0x61196CC4 0x6118E0B8 0x611BF798
0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
4 1 0x61196714 0x61196CC4 0x6118E0B8 0x611BF798
0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
8 1 0x6119671C 0x61196CC4 0x6118E0B8 0x611BF798
0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
6C 1 0x61196728 0x61196CC4 0x6118E0B8 0x611BF798
0x611BA7FC 0x61F2501C 0x61F25398 0x6119D1B8
14 4 0x609832B8 0x609868E4 0x60AE13DC 0x60AE7C88
09-22-2006 10:59 PM
Erick,
I have seen this on 3745s when the network clocking was not configured correctly. Can you post your config?
Dave
09-22-2006 11:46 PM
Ok. It wasn't configured on this router for some reason and I added it. We'll see what happens. We had recently updated from 12.3(11)T IOS due to some MGCP/voice bugs and did not have issue then. Only started having the crash/spurious memory issue upon upgrading. We do have enough memory/flash for what the image requires per ciscos site.
Thanks.
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