7841 SIP Phone not registered with the CME

[UNKNOW]

Hello Team,

i need you kind assistance in solving the 7841 phones not registered with the CME,  i am using 4331 router and 2960 Non POE switch.  I can see the voice VLAN, TFTP server IP, and ping the phone but the phone still unregistered.  i am working on this since several day with no luck

[UNKNOW]

please see below,

lab#sho voice register tftp-bind
tftp-server url flash:/its/syncinfo.xml alias syncinfo.xml
tftp-server url flash:/its/SIPDefault.cnf alias SIPDefault.cnf
tftp-server url flash:/its/softkeyDefault_kpml.xml alias softkeyDefault_kpml.xml
tftp-server url flash:/its/softkeyDefault.xml alias softkeyDefault.xml
tftp-server url flash:/its/skPublicConf_kpml.xml alias skPublicConf_kpml.xml
tftp-server url flash:/its/skPublicConf.xml alias skPublicConf.xml
tftp-server url flash:/its/skPersonalConf_kpml.xml alias skPersonalConf_kpml.xml
tftp-server url flash:/its/skPersonalConf.xml alias skPersonalConf.xml
tftp-server url flash:/its/featurePolicyDefault.xml alias featurePolicyDefault.xml
tftp-server url flash:/its/SEPA0E0AFFC6495.cnf.xml alias SEPA0E0AFFC6495.cnf.xml
tftp-server url flash:/its/SEPF80BCBF48C2B.cnf.xml alias SEPF80BCBF48C2B.cnf.xml

16384 May 20 2017 19:14:50 +02:00 lost+found
112449 drwx 4096 Jan 6 2021 10:29:39 +02:00 .prst_sync
160641 drwx 4096 Jan 6 2021 16:09:45 +02:00 sysboot
257025 drwx 4096 Nov 23 2020 15:42:40 +02:00 gs_script
12 -rw- 132108 Jan 6 2021 16:11:14 +02:00 memleak.tcl
64257 drwx 4096 Jan 6 2021 16:10:10 +02:00 .installer
80321 drwx 4096 May 20 2017 19:31:10 +02:00 core
240961 drwx 4096 May 20 2017 19:30:21 +02:00 .rollback_timer
48193 drwx 4096 Nov 23 2020 15:56:59 +02:00 virtual-instance
305217 drwx 172032 Jan 6 2021 16:12:36 +02:00 tracelogs
13 -rw- 30 Jan 6 2021 16:11:56 +02:00 throughput_monitor_params
14 -rw- 642363156 Nov 23 2020 15:02:06 +02:00 isr4300-universalk9.16.12.04.SPA.bin
273089 drwx 4096 Nov 23 2020 16:01:33 +02:00 .dbpersist
16065 drwx 4096 Nov 23 2020 15:57:58 +02:00 onep
144577 drwx 4096 Jan 6 2021 14:40:21 +02:00 its
18 -rw- 1151 Sep 25 2020 17:49:27 +02:00 FDO21130J8M_20200924072139356.lic
289153 drwx 4096 Jan 6 2021 16:12:05 +02:00 license_evlog
15 -rw- 1308 Dec 26 2020 14:57:10 +02:00 sip78xx.11-7-1-17.loads
16 -rw- 370284 Dec 26 2020 14:58:24 +02:00 sboot78xx.11-7-1-17.sbn
17 -rw- 596464 Dec 26 2020 14:59:14 +02:00 sboot2.78xx.11-7-1-17.sbn
19 -rw- 41812304 Dec 26 2020 15:01:38 +02:00 rootfs78xx.11-7-1-17.sbn
20 -rw- 42991956 Dec 26 2020 15:03:41 +02:00 rootfs2.78xx.11-7-1-17.sbn
21 -rw- 3091464 Dec 26 2020 15:04:34 +02:00 kern78xx.11-7-1-17.sbn
22 -rw- 2506822 Dec 26 2020 15:05:19 +02:00 kern2.78xx.11-7-1-17.sbn
23 -rw- 34 Jan 6 2021 10:32:26 +02:00 pnp-tech-time
24 -rw- 1156 Jan 2 2021 14:09:05 +02:00 AuthorizationCode_SN_FDO21130J8M.TxT
25 -rw- 72389857 Jan 4 2021 15:09:17 +02:00 cmterm-78xx.12-5-1SR3-74.k3.cop.sgn
26 -rw- 2507194 Jan 4 2021 15:10:33 +02:00 kern2.78xx.12-5-1SR3-74.sbn
48194 -rw- 3091812 Jan 4 2021 15:11:19 +02:00 kern78xx.12-5-1SR3-74.sbn
48195 -rw- 43123032 Jan 4 2021 15:13:16 +02:00 rootfs2.78xx.12-5-1SR3-74.sbn
48196 -rw- 41812308 Jan 4 2021 15:15:31 +02:00 rootfs78xx.12-5-1SR3-74.sbn
48197 -rw- 596840 Jan 4 2021 15:16:22 +02:00 sboot2.78xx.12-5-1SR3-74.sbn
48198 -rw- 370288 Jan 4 2021 15:17:19 +02:00 sboot78xx.12-5-1SR3-74.sbn
48199 -rw- 1339 Jan 4 2021 15:18:13 +02:00 sip78xx.12-5-1SR3-74.loads
27 -rw- 95494 Jan 6 2021 10:32:39 +02:00 pnp-tech-discovery-summary

*Jan 6 14:18:10.074: TFTP: Looking for CTLSEPA0E0AFFC6495.tlv
*Jan 6 14:18:10.955: TFTP: Looking for ITLSEPA0E0AFFC6495.tlv
*Jan 6 14:18:11.819: TFTP: Looking for ITLFile.tlv
*Jan 6 14:18:12.738: TFTP: Looking for SEPA0E0AFFC6495.cnf.xml
*Jan 6 14:18:12.746: TFTP: Opened flash:/its/SEPA0E0AFFC6495.cnf.xml, fd 10, size 4786 for process 334
*Jan 6 14:18:12.758: TFTP: Finished flash:/its/SEPA0E0AFFC6495.cnf.xml, time 00:00:00 for process 334
*Jan 6 14:18:17.189: TFTP: Looking for SIP_English_United_States/sp-sip.jar
*Jan 6 14:18:18.168: TFTP: Looking for SIP_United_States/g3-tones.xml
*Jan 6 14:18:19.337: TFTP: Looking for softkeyDefault_kpml.xml
*Jan 6 14:18:19.346: TFTP: Opened flash:/its/softkeyDefault_kpml.xml, fd 10, size 5290 for process 334
*Jan 6 14:18:19.360: TFTP: Finished flash:/its/softkeyDefault_kpml.xml, time 00:00:00 for process 334

[UNKNOW]

please see putty output below,

exit-address-family
!
address-family ipv6
exit-address-family

no aaa new-model
clock timezone Bravo 2 0
call-home
If contact email address in call-home is configured as sch-smart-licensing@cisco.com
the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email

no ip domain lookup
ip domain name khayri.com
ip dhcp excluded-address 192.168.1.10

ip dhcp pool vlan610
network 192.168.1.0 255.255.255.0
option 150 ip 192.168.1.10
dns-server 4.2.2.2
domain-name khayri.com
default-router 192.168.1.10

login on-success log

subscriber templating
multilink bundle-name authenticated

crypto pki trustpoint TP-self-signed-2701458942
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2701458942
revocation-check none
rsakeypair TP-self-signed-2701458942

crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl


crypto pki certificate chain TP-self-signed-2701458942
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32373031 34353839 3432301E 170D3231 30313036 30383332
33305A17 0D333030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 37303134
35383934 32308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100D030 D2A0C695 29F4A7EC 0F4C0117 24F6C21A 9445874E 65325F54
F152082A BF10FE31 331EEB7C 328F618D DC2D3D3C BF8DA0D4 693F4484 C47F3692
7C68D9AA FEC4C07A 5755C005 2152658B C586CCBB 2007982A B69EC00F A09B01A4
160FA9C3 64F83D8A 42E0B820 1B134CA9 FB7A751F 7F45FB7E 331B2376 959939DF
2A831379 C3D5023A 49372A16 2E63F614 658BF9B3 FBEDDB01 944EA5E3 939D6F93
089683C6 88CB072B FC6A84B9 8436F514 93A61CA0 2C1B2640 67D4C344 B9B36C04
9FB353C3 61A2FB00 4A6FDE1C B13B18D4 796B97DC 00168093 20DCFE6A 3B412579
645712A5 A1F57CFC 1C1DC216 F7B658E4 9248BE14 0765AC7F E342A617 9E808F1A
D65A5971 3F8B0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14768FB6 B47FA21D 914A4A30 63C565D0 FBD21F90
85301D06 03551D0E 04160414 768FB6B4 7FA21D91 4A4A3063 C565D0FB D21F9085
300D0609 2A864886 F70D0101 05050003 82010100 A8A6EA7B 14D956F1 91DEDE03
C752A4CE D18E5003 1A09BBE9 546D52CA F76648C6 537903C2 3535C181 688160CC
BAC9AE92 2D7A326E 9674CE5B C3B21E36 86EEE34A 170D56D7 51A2618D 54010D87
D21CDE08 9C32B5EA 0E0B4408 4F92C68C E9D72188 9C90C9D2 028419B5 C37292D1
E9CF310A 89B1F50E F5FA62D0 DD1953B7 D4CCB4A3 3640F889 66AA29AD 8D2283B5
E1157EE8 7FA61714 E26B9A30 3E6471AE E44AA9D7 EA3DF222 15FAFAD8 6CBC1861
16CA090E 0D8390C1 FB59C8BE 69D06A4B 3A343523 FAB8D847 F8CFDB1F 7DAA8C0D
83F6A8D9 B2365415 5BBE92DD F58236DB 7917438E 8EF7E38D 4CCF2984 5BC51628
C62189D2 CE5AB7AB 583EB64E 41F26118 13F91080
quit

crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit

voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
-
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8

voice class custom-cptone Jordan
dualtone reorder
frequency 420
cadence 250 250

voice register global
mode cme
source-address 192.168.1.10 port 5060
timeouts interdigit 5
max-dn 10
max-pool 10
load 7841 sip78xx.11-7-1-17
timezone 26
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0000556443008545
auto-register

voice register dn 1
number 6888
allow watch
pickup-call any-group
pickup-group 1
name Dana
shared-line
label Dana

voice register pool 1
busy-trigger-per-button 2
id mac A0E0.AFFC.6495
type 7841
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
codec g711ulaw

voice register pool 2
busyid mac F80B.CBF4.8C2B
type 7841
number 1 dn 1
codec g711ulaw

license udi pid ISR4331/K9 sn FDO21130J8M
license accept end user agreement
license boot level uck9
memory free low-watermark processor 67089

diagnostic bootup level minimal

spanning-tree extend system-id

redundancy
mode none

interface GigabitEthernet0/0/0
no ip address
negotiation auto

interface GigabitEthernet0/0/0.610
description Non-TSG Phones - V610
encapsulation dot1Q 610
ip address 192.168.1.10 255.255.255.0
ip pim sparse-mode
no cdp tlv app

interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto

interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto

interface Service-Engine0/1/0

interface Service-Engine0/4/0

interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto

ip tftp source-interface GigabitEthernet0/0/0

tftp-server flash:/78xx/kern2.78xx.12-5-1SR3-74.sbn alias kern2.78xx.12-5-1SR3-74.sbn
tftp-server flash:/78xx/sip78xx.11-7-1-17.loads alias sip78xx.11-7-1-17.loads
tftp-server flash:/78xx/sboot78xx.11-7-1-17.sbn alias sboot78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs78xx.11-7-1-17.sbn alias rootfs78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs2.78xx.11-7-1-17.sbn alias rootfs2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern78xx.11-7-1-17.sbn alias kern78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern2.78xx.11-7-1-17.sbn alias kern2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn alias sboot2.78xx.11-7-1-17.sbn

[Georg Pauwen]

Hello,

you posted a partial configuration. Post the full running configuration (sh run). In the meantime, add the lines marked in bold :

exit-address-family
!
address-family ipv6
exit-address-family

no aaa new-model
clock timezone Bravo 2 0
call-home
If contact email address in call-home is configured as sch-smart-licensing@cisco.com
the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email

no ip domain lookup
ip domain name khayri.com
ip dhcp excluded-address 192.168.1.10

ip dhcp pool vlan610
network 192.168.1.0 255.255.255.0
option 150 ip 192.168.1.10
--> option 42 ip 192.168.1.10
dns-server 4.2.2.2
domain-name khayri.com
default-router 192.168.1.10

login on-success log

subscriber templating
multilink bundle-name authenticated

crypto pki trustpoint TP-self-signed-2701458942
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2701458942
revocation-check none
rsakeypair TP-self-signed-2701458942

crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl

crypto pki certificate chain TP-self-signed-2701458942
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32373031 34353839 3432301E 170D3231 30313036 30383332
33305A17 0D333030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 37303134
35383934 32308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100D030 D2A0C695 29F4A7EC 0F4C0117 24F6C21A 9445874E 65325F54
F152082A BF10FE31 331EEB7C 328F618D DC2D3D3C BF8DA0D4 693F4484 C47F3692
7C68D9AA FEC4C07A 5755C005 2152658B C586CCBB 2007982A B69EC00F A09B01A4
160FA9C3 64F83D8A 42E0B820 1B134CA9 FB7A751F 7F45FB7E 331B2376 959939DF
2A831379 C3D5023A 49372A16 2E63F614 658BF9B3 FBEDDB01 944EA5E3 939D6F93
089683C6 88CB072B FC6A84B9 8436F514 93A61CA0 2C1B2640 67D4C344 B9B36C04
9FB353C3 61A2FB00 4A6FDE1C B13B18D4 796B97DC 00168093 20DCFE6A 3B412579
645712A5 A1F57CFC 1C1DC216 F7B658E4 9248BE14 0765AC7F E342A617 9E808F1A
D65A5971 3F8B0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14768FB6 B47FA21D 914A4A30 63C565D0 FBD21F90
85301D06 03551D0E 04160414 768FB6B4 7FA21D91 4A4A3063 C565D0FB D21F9085
300D0609 2A864886 F70D0101 05050003 82010100 A8A6EA7B 14D956F1 91DEDE03
C752A4CE D18E5003 1A09BBE9 546D52CA F76648C6 537903C2 3535C181 688160CC
BAC9AE92 2D7A326E 9674CE5B C3B21E36 86EEE34A 170D56D7 51A2618D 54010D87
D21CDE08 9C32B5EA 0E0B4408 4F92C68C E9D72188 9C90C9D2 028419B5 C37292D1
E9CF310A 89B1F50E F5FA62D0 DD1953B7 D4CCB4A3 3640F889 66AA29AD 8D2283B5
E1157EE8 7FA61714 E26B9A30 3E6471AE E44AA9D7 EA3DF222 15FAFAD8 6CBC1861
16CA090E 0D8390C1 FB59C8BE 69D06A4B 3A343523 FAB8D847 F8CFDB1F 7DAA8C0D
83F6A8D9 B2365415 5BBE92DD F58236DB 7917438E 8EF7E38D 4CCF2984 5BC51628
C62189D2 CE5AB7AB 583EB64E 41F26118 13F91080
quit

crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit

voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
--> sip
--> registrar server expires max 1200 min 300
-
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8

voice class custom-cptone Jordan
dualtone reorder
frequency 420
cadence 250 250

voice register global
mode cme
source-address 192.168.1.10 port 5060
timeouts interdigit 5
max-dn 10
max-pool 10
load 7841 sip78xx.11-7-1-17
--> authenticate register
timezone 26
--> url directory http://192.168.1.10/localdirectory
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0000556443008545
auto-register

voice register dn 1
number 6888
allow watch
pickup-call any-group
pickup-group 1
name Dana
shared-line
label Dana

voice register pool 1
busy-trigger-per-button 2
id mac A0E0.AFFC.6495
type 7841
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
codec g711ulaw

voice register pool 2
busyid mac F80B.CBF4.8C2B
type 7841
number 1 dn 1
codec g711ulaw

license udi pid ISR4331/K9 sn FDO21130J8M
license accept end user agreement
license boot level uck9
memory free low-watermark processor 67089

diagnostic bootup level minimal

spanning-tree extend system-id

redundancy
mode none

interface GigabitEthernet0/0/0
no ip address
negotiation auto

interface GigabitEthernet0/0/0.610
description Non-TSG Phones - V610
encapsulation dot1Q 610
ip address 192.168.1.10 255.255.255.0
ip pim sparse-mode
no cdp tlv app

interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto

interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto

interface Service-Engine0/1/0

interface Service-Engine0/4/0

interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto

ip tftp source-interface GigabitEthernet0/0/0

tftp-server flash:/78xx/kern2.78xx.12-5-1SR3-74.sbn alias kern2.78xx.12-5-1SR3-74.sbn
tftp-server flash:/78xx/sip78xx.11-7-1-17.loads alias sip78xx.11-7-1-17.loads
tftp-server flash:/78xx/sboot78xx.11-7-1-17.sbn alias sboot78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs78xx.11-7-1-17.sbn alias rootfs78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs2.78xx.11-7-1-17.sbn alias rootfs2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern78xx.11-7-1-17.sbn alias kern78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern2.78xx.11-7-1-17.sbn alias kern2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn alias sboot2.78xx.11-7-1-17.sbn

[UNKNOW]

Hi sir,

Than you for your help, kindly find the information below.

lab(config)#do sho running-config
Building configuration...

Current configuration : 9779 bytes
!
! Last configuration change at 18:30:31 Bravo Wed Jan 6 2021 by admin
!
version 16.12
service timestamps debug datetime msec
service timestamps log datetime msec
service call-home
platform qfp utilization monitor load 80
platform punt-keepalive disable-kernel-core
!
hostname lab
!
boot-start-marker
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
!
no aaa new-model
clock timezone Bravo 2 0
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email
!
no ip domain lookup
ip domain name khayri.com
ip dhcp excluded-address 192.168.1.10
!
ip dhcp pool vlan610
network 192.168.1.0 255.255.255.0
option 150 ip 192.168.1.10
dns-server 4.2.2.2
domain-name khayri.com
default-router 192.168.1.10
!
!
!
login on-success log
!
!
!
!
!
!
!
subscriber templating
multilink bundle-name authenticated
!
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-2701458942
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2701458942
revocation-check none
rsakeypair TP-self-signed-2701458942
!
crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
!
!
crypto pki certificate chain TP-self-signed-2701458942
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32373031 34353839 3432301E 170D3231 30313036 30383332
33305A17 0D333030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 37303134
35383934 32308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100D030 D2A0C695 29F4A7EC 0F4C0117 24F6C21A 9445874E 65325F54
F152082A BF10FE31 331EEB7C 328F618D DC2D3D3C BF8DA0D4 693F4484 C47F3692
7C68D9AA FEC4C07A 5755C005 2152658B C586CCBB 2007982A B69EC00F A09B01A4
160FA9C3 64F83D8A 42E0B820 1B134CA9 FB7A751F 7F45FB7E 331B2376 959939DF
2A831379 C3D5023A 49372A16 2E63F614 658BF9B3 FBEDDB01 944EA5E3 939D6F93
089683C6 88CB072B FC6A84B9 8436F514 93A61CA0 2C1B2640 67D4C344 B9B36C04
9FB353C3 61A2FB00 4A6FDE1C B13B18D4 796B97DC 00168093 20DCFE6A 3B412579
645712A5 A1F57CFC 1C1DC216 F7B658E4 9248BE14 0765AC7F E342A617 9E808F1A
D65A5971 3F8B0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14768FB6 B47FA21D 914A4A30 63C565D0 FBD21F90
85301D06 03551D0E 04160414 768FB6B4 7FA21D91 4A4A3063 C565D0FB D21F9085
300D0609 2A864886 F70D0101 05050003 82010100 A8A6EA7B 14D956F1 91DEDE03
C752A4CE D18E5003 1A09BBE9 546D52CA F76648C6 537903C2 3535C181 688160CC
BAC9AE92 2D7A326E 9674CE5B C3B21E36 86EEE34A 170D56D7 51A2618D 54010D87
D21CDE08 9C32B5EA 0E0B4408 4F92C68C E9D72188 9C90C9D2 028419B5 C37292D1
E9CF310A 89B1F50E F5FA62D0 DD1953B7 D4CCB4A3 3640F889 66AA29AD 8D2283B5
E1157EE8 7FA61714 E26B9A30 3E6471AE E44AA9D7 EA3DF222 15FAFAD8 6CBC1861
16CA090E 0D8390C1 FB59C8BE 69D06A4B 3A343523 FAB8D847 F8CFDB1F 7DAA8C0D
83F6A8D9 B2365415 5BBE92DD F58236DB 7917438E 8EF7E38D 4CCF2984 5BC51628
C62189D2 CE5AB7AB 583EB64E 41F26118 13F91080
quit
crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit
!
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
!
!
voice class custom-cptone Jordan
dualtone reorder
frequency 420
cadence 250 250
!
!
!
voice register pool-type 7841-CME
xml-config maxNumCalls 4
xml-config busyTrigger 3
phoneload-support
num-lines 4
description 7841 Template
reference-pooltype 7841
!
voice register global
mode cme
source-address 192.168.1.10 port 5060
timeouts interdigit 5
max-dn 10
max-pool 10
load 7841 sip78xx.11-7-1-17
authenticate register
timezone 26
time-format 24
date-format D/M/Y
url directory http://192.168.1.10/localdirectory
tftp-path flash:
create profile sync 0002301091175621
auto-register
!
!
voice register dn 1
number 6888
allow watch
pickup-call any-group
pickup-group 1
name Dana
shared-line
label Dana
!
voice register pool 1
busy-trigger-per-button 2
id mac A0E0.AFFC.6495
type 7841-CME
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
codec g711ulaw
!
voice register pool 2
busy-trigger-per-button 2
id mac F80B.CBF4.8C2B
type 7841-CME
number 1 dn 1
codec g711ulaw
!
!
!
!
!
!
voice-card 0/1
no watchdog
!
voice-card 0/4
no watchdog
!
license udi pid ISR4331/K9 sn FDO21130J8M
license accept end user agreement
license boot level uck9
memory free low-watermark processor 67089
!
diagnostic bootup level minimal
!
spanning-tree extend system-id
!
username admin privilege 15 password 0 1234
!
redundancy
mode none
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0/0
no ip address
negotiation auto
!
interface GigabitEthernet0/0/0.610
description Non-TSG Phones - V610
encapsulation dot1Q 610
ip address 192.168.1.10 255.255.255.0
ip pim sparse-mode
no cdp tlv app
!
interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface Service-Engine0/1/0
!
interface Service-Engine0/4/0
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
!
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip tftp source-interface GigabitEthernet0/0/0
!
!
!
!
!
!
tftp-server flash:/78xx/kern2.78xx.12-5-1SR3-74.sbn alias kern2.78xx.12-5-1SR3-74.sbn
tftp-server flash:/78xx/sip78xx.11-7-1-17.loads alias sip78xx.11-7-1-17.loads
tftp-server flash:/78xx/sboot78xx.11-7-1-17.sbn alias sboot78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs78xx.11-7-1-17.sbn alias rootfs78xx.11-7-1-17.sbn
tftp-server flash:/78xx/rootfs2.78xx.11-7-1-17.sbn alias rootfs2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern78xx.11-7-1-17.sbn alias kern78xx.11-7-1-17.sbn
tftp-server flash:/78xx/kern2.78xx.11-7-1-17.sbn alias kern2.78xx.11-7-1-17.sbn
tftp-server flash:/78xx/sboot2.78xx.11-7-1-17.sbn alias sboot2.78xx.11-7-1-17.sbn
tftp-server flash:/ringtones/ringtone-01.raw alias ringtone-01.raw
tftp-server flash:/ringtones/ringtone-02.raw alias ringtone-02.raw
tftp-server flash:/ringtones/ringtone-12.raw alias ringtone-12.raw
tftp-server flash:/ringtones/ringtone-03.raw alias ringtone-03.raw
!
control-plane
!
!
voice-port 0/1/0
!
voice-port 0/1/1
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
!
!
line con 0
session-timeout 3
exec-timeout 5 30
login local
stopbits 1
line aux 0
stopbits 1
line vty 0
session-timeout 3
exec-timeout 3 30
logging synchronous
login local
transport preferred none
transport input ssh
transport output all
stopbits 1
line vty 1 4
session-timeout 3
exec-timeout 3 30
logging synchronous
login local
transport input ssh
transport output all
line vty 5 15
session-timeout 3
exec-timeout 3 30
logging synchronous
login local
transport input ssh
transport output all

[Georg Pauwen]

Hello,

which CME version are you running (12.x/11.x/10.x) ?

[UNKNOW]

kindly both of them doesnt work with me,  please see the information below,

Debug tftp events

*Jan 7 21:57:47.670: TFTP: Looking for CTLSEPA0E0AFFC6495.tlv
*Jan 7 21:57:48.436: TFTP: Looking for ITLSEPA0E0AFFC6495.tlv
*Jan 7 21:57:49.193: TFTP: Looking for ITLFile.tlv
*Jan 7 21:57:50.034: TFTP: Looking for SEPA0E0AFFC6495.cnf.xml
*Jan 7 21:57:50.035: TFTP: Opened system:/cme/sipphone/SEPA0E0AFFC6495.cnf.xml, fd 10, size 4784 for process 334
*Jan 7 21:57:50.051: TFTP: Finished system:/cme/sipphone/SEPA0E0AFFC6495.cnf.xml, time 00:00:00 for process 334
*Jan 7 21:57:54.565: TFTP: Looking for SIP_English_United_States/sp-sip.jar
*Jan 7 21:57:55.354: TFTP: Looking for SIP_United_States/g3-tones.xml
*Jan 7 21:57:56.368: TFTP: Looking for softkeyDefault_kpml.xml
*Jan 7 21:57:56.369: TFTP: Opened system:/cme/sipphone/softkeyDefault_kpml.xml, fd 10, size 5290 for process 334
*Jan 7 21:57:56.385: TFTP: Finished system:/cme/sipphone/softkeyDefault_kpml.xml, time 00:00:00 for process 334
lab#

lab#dir flash:
Directory of bootflash:/

11 drwx 16384 May 20 2017 19:14:50 +02:00 lost+found
112449 drwx 4096 Jan 7 2021 21:25:29 +02:00 .prst_sync
160641 drwx 4096 Jan 7 2021 23:51:49 +02:00 sysboot
257025 drwx 4096 Nov 23 2020 15:42:40 +02:00 gs_script
12 -rw- 132108 Jan 7 2021 23:53:18 +02:00 memleak.tcl
64257 drwx 4096 Jan 7 2021 23:52:14 +02:00 .installer
80321 drwx 4096 Jan 7 2021 19:17:40 +02:00 core
240961 drwx 4096 May 20 2017 19:30:21 +02:00 .rollback_timer
48193 drwx 4096 Nov 23 2020 15:56:59 +02:00 virtual-instance
305217 drwx 172032 Jan 7 2021 23:58:25 +02:00 tracelogs
13 -rw- 30 Jan 7 2021 23:53:59 +02:00 throughput_monitor_params
14 -rw- 642363156 Nov 23 2020 15:02:06 +02:00 isr4300-universalk9.16.12.04.SPA.bin
273089 drwx 4096 Nov 23 2020 16:01:33 +02:00 .dbpersist
16065 drwx 4096 Nov 23 2020 15:57:58 +02:00 onep
144577 drwx 4096 Jan 7 2021 23:23:40 +02:00 its
18 -rw- 1151 Sep 25 2020 17:49:27 +02:00 FDO21130J8M_20200924072139356.lic
289153 drwx 4096 Jan 7 2021 23:54:09 +02:00 license_evlog
15 -rw- 1308 Dec 26 2020 14:57:10 +02:00 sip78xx.11-7-1-17.loads
16 -rw- 370284 Dec 26 2020 14:58:24 +02:00 sboot78xx.11-7-1-17.sbn
17 -rw- 596464 Dec 26 2020 14:59:14 +02:00 sboot2.78xx.11-7-1-17.sbn
19 -rw- 41812304 Dec 26 2020 15:01:38 +02:00 rootfs78xx.11-7-1-17.sbn
20 -rw- 42991956 Dec 26 2020 15:03:41 +02:00 rootfs2.78xx.11-7-1-17.sbn
21 -rw- 3091464 Dec 26 2020 15:04:34 +02:00 kern78xx.11-7-1-17.sbn
22 -rw- 2506822 Dec 26 2020 15:05:19 +02:00 kern2.78xx.11-7-1-17.sbn
23 -rw- 34 Jan 6 2021 10:32:26 +02:00 pnp-tech-time
24 -rw- 1156 Jan 2 2021 14:09:05 +02:00 AuthorizationCode_SN_FDO21130J8M.TxT
25 -rw- 72389857 Jan 4 2021 15:09:17 +02:00 cmterm-78xx.12-5-1SR3-74.k3.cop.sgn
26 -rw- 2507194 Jan 4 2021 15:10:33 +02:00 kern2.78xx.12-5-1SR3-74.sbn
48194 -rw- 3091812 Jan 4 2021 15:11:19 +02:00 kern78xx.12-5-1SR3-74.sbn
48195 -rw- 43123032 Jan 4 2021 15:13:16 +02:00 rootfs2.78xx.12-5-1SR3-74.sbn
48196 -rw- 41812308 Jan 4 2021 15:15:31 +02:00 rootfs78xx.12-5-1SR3-74.sbn
48197 -rw- 596840 Jan 4 2021 15:16:22 +02:00 sboot2.78xx.12-5-1SR3-74.sbn
48198 -rw- 370288 Jan 4 2021 15:17:19 +02:00 sboot78xx.12-5-1SR3-74.sbn
48199 -rw- 1339 Jan 4 2021 15:18:13 +02:00 sip78xx.12-5-1SR3-74.loads
27 -rw- 95494 Jan 6 2021 10:32:39 +02:00 pnp-tech-discovery-summary
28 -rw- 1330 Jan 6 2021 21:01:50 +02:00 sip78xx.11-5-1SR1-1.loads
29 -rw- 370288 Jan 6 2021 21:04:26 +02:00 sboot78xx.11-5-1SR1-1.sbn
30 -rw- 596464 Jan 6 2021 21:05:14 +02:00 sboot2.78xx.11-5-1SR1-1.sbn
31 -rw- 40894804 Jan 6 2021 21:07:18 +02:00 rootfs78xx.11-5-1SR1-1.sbn
48200 -rw- 41943380 Jan 6 2021 21:09:31 +02:00 rootfs2.78xx.11-5-1SR1-1.sbn
48201 -rw- 3091824 Jan 6 2021 21:10:56 +02:00 kern78xx.11-5-1SR1-1.sbn
48202 -rw- 2507282 Jan 6 2021 21:11:54 +02:00 kern2.78xx.11-5-1SR1-1.sbn
32 -rw- 1330 Jan 7 2021 20:09:09 +02:00 sip78xx.12-1-1SR1-4.loads
33 -rw- 370288 Jan 7 2021 20:09:56 +02:00 sboot78xx.12-1-1SR1-4.sbn
34 -rw- 596840 Jan 7 2021 20:10:55 +02:00 sboot2.78xx.12-1-1SR1-4.sbn
35 -rw- 41419092 Jan 7 2021 20:13:51 +02:00 rootfs78xx.12-1-1SR1-4.sbn
36 -rw- 39715156 Jan 7 2021 20:15:55 +02:00 rootfs2.78xx.12-1-1SR1-4.sbn
37 -rw- 3091752 Jan 7 2021 20:16:44 +02:00 kern78xx.12-1-1SR1-4.sbn
38 -rw- 2507474 Jan 7 2021 20:17:21 +02:00 kern2.78xx.12-1-1SR1-4.sbn

lab#sho voice register tftp-bind
tftp-server url system:/cme/sipphone/syncinfo.xml alias syncinfo.xml
tftp-server url system:/cme/sipphone/SIPDefault.cnf alias SIPDefault.cnf
tftp-server url system:/cme/sipphone/softkeyDefault_kpml.xml alias softkeyDefault_kpml.xml
tftp-server url system:/cme/sipphone/softkeyDefault.xml alias softkeyDefault.xml
tftp-server url system:/cme/sipphone/skPublicConf_kpml.xml alias skPublicConf_kpml.xml
tftp-server url system:/cme/sipphone/skPublicConf.xml alias skPublicConf.xml
tftp-server url system:/cme/sipphone/skPersonalConf_kpml.xml alias skPersonalConf_kpml.xml
tftp-server url system:/cme/sipphone/skPersonalConf.xml alias skPersonalConf.xml
tftp-server url system:/cme/sipphone/featurePolicyDefault.xml alias featurePolicyDefault.xml
tftp-server url system:/cme/sipphone/SEPA0E0AFFC6495.cnf.xml alias SEPA0E0AFFC6495.cnf.xml
tftp-server url system:/cme/sipphone/SEPF80BCBF48C2B.cnf.xml alias SEPF80BCBF48C2B.cnf.xml

Thank you!!

khayri

[UNKNOW]

Hi sir,

i am using 12X , please see below,

lab#sho license reservation
License reservation: ENABLED

Overall status:
Active: PID:ISR4331/K9,SN:FDO21130J8M
Reservation status: SPECIFIC INSTALLED on Jan 02 14:25:29 2021 Bravo
Export-Controlled Functionality: ALLOWED
Last Confirmation code: e4fd9cfd

Specified license reservations:
CME v12 Endpoint License (CME_EP):
Description: Unified Communications Manager Express (CME) Endpoint License
Total reserved count: 20
Term information:
Active: PID:ISR4331/K9,SN:FDO21130J8M
License type: PERPETUAL
Term Count: 20
ISR_4331_UnifiedCommunication (ISR_4331_UnifiedCommunication):
Description: Unified Communications License for Cisco ISR 4330 Series
Total reserved count: 1
Term information:
Active: PID:ISR4331/K9,SN:FDO21130J8M
License type: PERPETUAL
Term Count: 1

[UNKNOW]

please see the show version below,

lab#sho version
Cisco IOS XE Software, Version 16.12.04
Cisco IOS Software [Gibraltar], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.12.4, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 09-Jul-20 21:44 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: 16.12(2r)

lab uptime is 58 minutes
Uptime for this control processor is 1 hour, 1 minute
System returned to ROM by Reload Command
System image file is "bootflash:isr4300-universalk9.16.12.04.SPA.bin"
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None Smart License None
securityk9
appxk9

AdvUCSuiteK9 None Smart License None
uck9
cme-srst
cube

Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None Smart License None
uck9 uck9 Smart License uck9
securityk9 None Smart License None
ipbase ipbasek9 Smart License ipbasek9

The current throughput level is 100000 kbps

Smart Licensing Status: REGISTERED - SPECIFIC LICENSE RESERVATION/AUTHORIZED - R ESERVED

cisco ISR4331/K9 (1RU) processor with 1694893K/3071K bytes of memory.
Processor board ID FLM2120W1VD
3 Gigabit Ethernet interfaces
2 Voice FXO interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3207167K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.

Configuration register is 0x2102

[UNKNOW]

[Georg Pauwen]

Hello,

I looked around and found in another post that the firmware images below work with 12.x, while others do not and cause registration problems. Can you give these a try ?

sip78xx.11-5-1SR1-1.loads
sip78xx.12-1-1SR1-4.loads
sip78xx.12-5-1SR1-4.loads

[UNKNOW]

of course,  i already tried sip78xx.12-5-1SR3-74.loads and it doesn't work with me i will try them and let you know.

THANK YOU!!

Khayri

[paul driver]

Hello

is the phone connected to the switch?

have you created the voice and data vlans in the switch 

does the switchport the phone is connected to have both voice-data vlans assigned?

[UNKNOW]

Hello, 

yes the phone is connected to 2960 non POE switch. the voice vlan is configured. the phone get the voice vlan number. TFTP server IP,

domain name, DNS server IP and I am able to ping the phone.  some time when I hit the setting i van see the number and name and disappear quickly. 

[paul driver]

Hello

Okay attach a pc to that switchport and give it an ip adddress in the voice vlan and see if you can reach the CME server via ip and dns?