ASR 1001 SFP compatibily

[Mathieu Rochette]

Hi,

I'm trying to add 2 SFP modules to my ASR 1001. There are Cisco SFP GLC-LH-SMD. In Cisco compatibility matrix this SFP are supported by ASR 1000 series but when i'm connecting one I've got following message in logs:

*Oct 29 06:09:49.108: %TRANSCEIVER-6-INSERTED: SIP0/0: transceiver module inserted in GigabitEthernet0/0/0
*Oct 29 06:09:51.910: %SMC-2-BAD_ID_HW: SIP0/0: Failed Identification Test in 0/0/0 [1/0]
*Oct 29 06:09:51.919: %TRANSCEIVER-3-NOT_SUPPORTED: SIP0/0: Detected for transceiver module in GigabitEthernet0/0/0, module disabled
*Oct 29 06:12:35.839: %TRANSCEIVER-3-NOT_SUPPORTED: SIP0/0: Detected for transceiver module in GigabitEthernet0/0/0, module disabled

My IOS version is 03.07.01.S (asr1001-universal.03.07.01.S.152-4.S1.bin)

I dont understand why ASR disable my SFP....

Thank you in advance.

Mathieu.

[Vinit Jain]

Hello Mathieu

Could you please share the following outputs:

- show facility-alarm status

- show hw-module subslot 0/0 trans 0 idprom detail

Also, could you please try configuring "service unsupported-transceiver" and see if that helps resolve the problem.

Regards

Vinit

[Mathieu Rochette]

Hi Vinit,

#show facility-alarm status
System Totals Critical: 1 Major: 0 Minor: 0

Source Severity Description [Index]
------ -------- -------------------
Power Supply Module 0 CRITICAL Power Supply Failure [0]
GigabitEthernet0/0/0 INFO Physical Port Administrative State Down [2]
xcvr container 0/0/1 INFO Transceiver Missing [0]
xcvr container 0/0/2 INFO Transceiver Missing [0]
xcvr container 0/0/3 INFO Transceiver Missing [0]
xcvr container 0/1/0 INFO Transceiver Missing [0]

#show hw-module subslot 0/0 trans 0 idprom detail
The transceiver is not a Cisco supplied part:
the system is unable to read the IDPROM

I've try service unsupported-transceiver and but i'ts no solving my problem.

Thank you for your help !

Regards,

Mathieu

[Vinit Jain]

Hello Mathieu

Could you please perform a reload or upgrade the router to 15.3(3)S1 or later image and see if that helps.

this could also be due to a software defect (suspecting CSCuj96241) but i think it will be confirmed after one of the above actions.

Regards

Vinit

[Mathieu Rochette]

Hello Vinit,

Thank you for answer, but what is CSCuj96241 ?

Regards,

Mathieu

[Vinit Jain]

Its a software defect that i am suspecting. you can check the details of the defect at the below link:

https://tools.cisco.com/bugsearch/bug/CSCuj96241

Thanks

Vinit

[Vinit Jain]

Hello Mathieu

Any update on the above. Did reloading or upgrade help resolve the problem?

Regards

Vinit

[jigojar]

Hi,

 I am also facility the same problem. but My IOS version is different.

IOS VERSION: 03.17.03.S

ROMMON Version :15.5(3r)S1 (tried with the new ROMMON version also)

Router#sh inventory
NAME: "Chassis", DESCR: "Cisco ASR1001-X Chassis"
PID: ASR1001-X , VID: V03, SN: FXS2144Q3EL

NAME: "Power Supply Module 0", DESCR: "Cisco ASR1001-X AC Power Supply"
PID: ASR1001-X-PWR-AC , VID: V01, SN: LIT2143277W

NAME: "Power Supply Module 1", DESCR: "Cisco ASR1001-X AC Power Supply"
PID: ASR1001-X-PWR-AC , VID: V01, SN: LIT21432793

NAME: "Fan Tray", DESCR: "Cisco ASR1001-X Fan Tray"
PID: ASR1001-X-FANTRAY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ASR1001-X SPA Interface Processor"
PID: ASR1001-X , VID: , SN:

NAME: "SPA subslot 0/0", DESCR: "Built-in GE SPA with 2 port 10G and 6 port 1G Interfaces"
PID: BUILT-IN-2T+6X1GE , VID: , SN:

NAME: "module R0", DESCR: "Cisco ASR1001-X Route Processor"
PID: ASR1001-X , VID: V03, SN: JAE21510AD5

NAME: "module F0", DESCR: "Cisco ASR1001-X Embedded Services Processor"
PID: ASR1001-X , VID: , SN:

Router#show faci
Router#show facility-alarm ?
status Show Facility Alarms Status

Router#show facility-alarm s
Router#show facility-alarm status
System Totals Critical: 5 Major: 0 Minor: 0

Source Time Severity Description [Index]
------ ------ -------- -------------------
Power Supply Module 1 May 05 2018 04:24:32 CRITICAL Power Supply Failure [0]
xcvr container 0/0/0 May 05 2018 04:24:39 INFO Transceiver Missing [0]
xcvr container 0/0/1 May 05 2018 04:24:39 INFO Transceiver Missing [0]
xcvr container 0/0/2 May 05 2018 04:24:39 INFO Transceiver Missing [0]
xcvr container 0/0/3 May 05 2018 04:24:39 INFO Transceiver Missing [0]
GigabitEthernet0/0/2 May 05 2018 04:27:12 CRITICAL Physical Port Link Down [1]
xcvr container 0/0/5 May 05 2018 04:24:39 CRITICAL Transceiver Missing - Link Down [1]
GigabitEthernet0/0/4 May 05 2018 04:27:12 CRITICAL Physical Port Link Down [1]
GigabitEthernet0/0/5 May 05 2018 04:27:12 CRITICAL Physical Port Link Down [1]

Router#
Router#
Router#show hw-module subslot 0/0 trans 0 idprom detail
No transceiver found in 0/0/0
Router#show hw-module subslot 0/0 trans 1 idprom detail
No transceiver found in 0/0/1
Router#show hw-module subslot 0/0 trans 5 idprom detail
No transceiver found in 0/0/5
Router#show hw-module subslot 0/0 trans 6 idprom detail
Transceiver initialization failed: Unable to display idprom
Router#show hw-module subslot 0/0 trans 7 idprom detail
Transceiver initialization failed: Unable to display idprom
Router#show hw-module subslot 0/0 trans 4 idprom detail
Transceiver initialization failed: Unable to display idprom
Router#show hw-module subslot 0/0 trans 3 idprom detail
No transceiver found in 0/0/3
Router#show hw-module subslot 0/0 trans 2 idprom detail
No transceiver found in 0/0/2
Router#sh run | i service unsupported-transceiver
service unsupported-transceiver
Router#