ASR1001-X Password Recovery

lowfell · ‎05-23-2022

Hello all. We have followed the process for Password recovery, but all the box does is boot back in to rommon mode, nothing else.

Also, if No password recovery was entered in to original config, how can we restore if this was the case?

Thanks in advance

marce1000 · ‎05-23-2022

- FYI : https://www.cisco.com/c/en/us/td/docs/routers/asr1000/install/guide/asr1routers/asr-1000-series-hig/asr-hig-tbl.html#task_1043898 and https://www.cisco.com/c/en/us/td/docs/routers/asr1000/install/guide/asr1routers/asr-1000-series-hig/asr-hig-tbl.html#task_1043916 . did you execute all the steps ?

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Leo Laohoo · ‎05-23-2022

@lowfell wrote:

Also, if No password recovery was entered in to original config, how can we restore if this was the case?

If the command "NO service password-recovery" is used, then performing the "password recovery" will cause the config to be erased.

lowfell · ‎05-25-2022

Thanks Leo, we did follw the process for recovery however it kept either going back to username and password or rommon again. We've now opened a TAC case, but thanks for your help.

Leo Laohoo · ‎05-25-2022

If the router is in ROMMON, post the complete output to the command "set".