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lowfell
‎05-27-2020
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Member since ‎01-15-2004
144
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2
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Re: UCCX: Midnight Stats not resetting for Real-time reporting

Created by in Contact Center
05-26-2020
05-26-2020
CUSTOMER VERSION IS System version: 11.6.2.10000-38 (ES06-19) Does this need to go to 11.6(2)ES1 to ...

Re: Call recording Jabber to AQM over DA vpn

Created by in Contact Center
05-26-2020
05-26-2020
hello all. We believe the traffic is getting as far as the recording server as we see an error assoc...

UCCX: Midnight Stats not resetting for Real-time reporting

Created by in Contact Center
05-26-2020
05-26-2020
CCX: Midnight Stats not resetting for Real-time reporting We may be hitting CSCux75928 version 11.6 ...

Re: Exporting Expressway Local backup File?

Created by in TelePresence and Video Infrastructure
05-20-2020
05-20-2020
So it does, i thought it would prompt for a directory, but it just went to default download folder.T...

Exporting Expressway Local backup File?

Created by in TelePresence and Video Infrastructure
05-20-2020
05-20-2020
Hello all. Is there a way of exporting the last expressway backup file that was created locally to t...

Re: Call recording Jabber to AQM over DA vpn

Created by in Contact Center
05-18-2020
05-18-2020
They are using Expressway with Jabber, not Finesse doe the same restrictions apply?

Re: Apic backups fail at same time every day

Created by in Application Centric Infrastructure
05-18-2020
05-18-2020
Hello. no, only one scheduled. Any Ideas?

Re: Call recording Jabber to AQM over DA vpn

Created by in Contact Center
05-18-2020
05-18-2020
The recording monitoring says ‘recordingMonitorCallState.MacNotAssociated’ for the ones that aren’t ...

Apic backups fail at same time every day

Created by in Application Centric Infrastructure
05-18-2020
05-18-2020
Apic 4.2 (1j) see screenshots. The fail then pickup again, any ideas, is this a bug?

UCCX Calls Queuing not going to free Agents

Created by in Contact Center
05-14-2020
05-14-2020
Any ideas why calls are in a queue are not going to free agents using Finesse. this has been working...

Re: Call recording Jabber to AQM over DA vpn

Created by in Contact Center
05-14-2020
05-14-2020
Thanks, i'll get my customer to try this and we'll see what happens

Call recording Jabber to AQM over DA vpn

Created by in Contact Center
05-13-2020
05-13-2020
Trying to enable call recording for homeworkers using Jabber through Microsoft DA vpn. now i thought...

Re: DBreplication errors is this normal?

Created by in Unified Communications Infrastructure
05-13-2020
05-13-2020
Thanks for you help again Jaime.

Re: What is needed to get jabber to work over DirectAccess?

Created by in Collaboration Applications
05-13-2020
05-13-2020
Does Jabber now work with DA? I have a customer who is struggling with call recording using Jabber &...

DBreplication errors is this normal?

Created by in Unified Communications Infrastructure
05-13-2020
05-13-2020
Is it normal to have DB replication errors maybe once or twice a month, someone logs on and resets t...
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Date Registered ‎01-15-2004 01:14 PM
Date Last Visited ‎05-27-2020 12:02 AM
Total Messages Posted 144
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