Hello We are Unable to run Supervisor Capabilities in UCCX .
We get the error message "An internal error has occured . unable to fetch the list of supervisors. Check the connectivity to the Unified CCX Database"
Can someone advise me where I I shou...
Hello all. We have followed the process for Password recovery, but all the box does is boot back in to rommon mode, nothing else.
Also, if No password recovery was entered in to original config, how can we restore if this was the case?
Thanks i...
We have edited the the Jabberconfig file & this has worked fine for a few months, however this behaviour has started again. I've checked the config file and can see the entry<ServiceDiscoveryExcludedServices>WEBEX</ServiceDiscoveryExcludedServices>
Hello all. I have a customer Who's getting CUIC reports failing on ALL AGENT CUIC reports where they may be hitting the row limit of is it still 8000?So what they've done is tried to split the reports in to two, this worked for a while and stoppe...
We tried rebooting both servers & have run healthchecks which came back ok, however there looks to be an issue with CCX-repository Datastore . see included screenshot
Thanks Leo, we did follw the process for recovery however it kept either going back to username and password or rommon again. We've now opened a TAC case, but thanks for your help.
We have edited the the Jabberconfig file & this has worked fine for a few months, however this behavious has started again. I've checjed the config file and can see the entry<ServiceDiscoveryExcludedServices>WEBEX</ServiceDiscoveryExcludedServices> ...