Can't access ccp express through browser

[jprudencio7591]

Hello,

I just got done install 3 new routers, 2911, and two 1941's. Two of the three routers I can access ccpexpress through my browser. There is one of the 1941's that I can't, no login, nothing but "Page can't be displayed". I can telnet into all three routers no problem. If I compare the configuration of the two 1941's they match. I believe this is the configuration for the http:

ip forward-protocol nd
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000

Both of the 1941's have this configuration but only one I can access ccpexpress through browser.

What am I doing wrong?

Thanks,

[Mark Bracking · Accepted solution]

Here is a basic template for configuring cisco routers so I can access with CCP, CCPExpress, SDM, etc..

CCP Basic Configuration Settings:

Assign IP address to Vlan or FA0/0 if you want to connect through CCP or CCPExpress

ip http authentication local

ip http timeout-policy idle 60 life 86400 requests 10000

ip http secure-server

ip http server

line con 0
   login local

line vty 0 4
  privilege level 15
  login local
  transport input telnet
  transport input telnet ssh
  exit

line vty 5 15
  privilege level 15
  login local
  transport input telnet
  transport input telnet ssh
  end

username (username)  privilege 15 secret 0 (password) (replace) 

If after making sure that all 3 routers have this basic configuration. If you are still unable to connect please post the running-config file of the effected device. Good luck Mark

[jprudencio7591]

Hello,

I'm just not seeing the problem. Very strange. I've uploaded both running configs for the 1941 routers. FT good router.txt is the router I can access via the web and CS problem router.txt is the running config of the one I cannot access.

Thanks for the help!

[Peter Marshall]

One of your routers has this, but the other doesn't:

access-list 23 permit 10.10.10.0 0.0.0.127

[jprudencio7591]

Hello,

So would I just remove that access-list? What command?

Thanks,

[Peter Marshall]

So, is the ACL on the router that works? If yes, then add that ACL to the non-working router.

If the ACL is on the router that doesn't work, then:

no access-list 23

In either case, test it before you save.

[jprudencio7591]

That was it. I removed that access list with the commands below and I can now connect to ccpexpress via the browser

router#configure

router{configure}# no access-list 23

router{configure}#exit

router#copy running-config startup-config

router# exit

Thanks you guys!!