Can't enable boost license 4321

[iverson.justin]

Can't enable boost license config)#platform hardware throughput level boost not available.  

FLM240302GF_20220520020540.lic

was installed and Version 16.8.3

Fuji I thought was the requirement, what am I missing.  

Index 11 Feature: booster_performance
Period left: 8 weeks 4 days
Period Used: 0 minute 0 second
License Type: Evaluation
License State: Active, Not in Use, EULA accepted
License Count: Non-Counted
License Priority: Low

[Leo Laohoo]

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@iverson.justin wrote:

platform hardware throughput level boost not available.  

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Post the complete output to the command

sh inventory | i FLM240302G.

[iverson.justin]

NAME: "Chassis", DESCR: "Cisco ISR4321 Chassis"
PID: ISR4321/K9 , VID: V05 , SN: FLM240312QJ

NAME: "Power Supply Module 0", DESCR: "110W AC Power Supply for Cisco ISR 4320"
PID: PWR-4320-AC , VID: , SN:

NAME: "Fan Tray", DESCR: "Cisco ISR4320 Fan Assembly"
PID: ACS-4320-FANASSY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ISR4321 Built-In NIM controller"
PID: ISR4321/K9 , VID: , SN:

NAME: "NIM subslot 0/0", DESCR: "Front Panel 2 ports Gigabitethernet Module"
PID: ISR4321-2x1GE , VID: V01 , SN:

NAME: "module R0", DESCR: "Cisco ISR4321 Route Processor"
PID: ISR4321/K9 , VID: V05 , SN: FLM240302GF

NAME: "module F0", DESCR: "Cisco ISR4321 Forwarding Processor"
PID: ISR4321/K9 , VID: , SN:

[Leo Laohoo]

The serial number of the license PAK is not the same as the serial number of the router.  The License file is not meant for this router.

[iverson.justin]

The LIC installed and shows up in show license though? 

[Leo Laohoo]

Post the complete output to the command "sh license feature".

[iverson.justin]

#show license feature
Feature name Enforcement Evaluation Subscription Enabled RightToUse
appxk9 yes yes no no yes
uck9 yes yes no no yes
securityk9 yes yes no no yes
ipbasek9 no no no yes no
FoundationSuiteK9 yes yes no no yes
AdvUCSuiteK9 yes yes no no yes
cme-srst yes yes no no yes
hseck9 yes no no no no
throughput yes yes no no yes
internal_service yes no no no no
booster_performance yes no no no no

[Leo Laohoo]

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@iverson.justin wrote:

#show license feature
Feature name               Enforcement Evaluation Subscription Enabled RightToUse
booster_performance        yes         no         no           no      no

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No, Boost Performance license is not enabled.

This router only has the "basic" (and default) IPBasek license. 

Boost license is not enabled because the license PAK has a different serial number to this router. 

[Georg Pauwen · Accepted solution]

Hello,

on a side note, was the device registered in CSSM before adding the booster license to the Virtual account license repository ? Might be worth checking, as the below applies:

Note: In IOS-XE 17.3.1 and older versions the platform hardware throughput level boost command is only available after a successful registration in CSSM.
The command will not be available if the device had been registered in CSSM before the license is added to the Virtual Account license repository. You have to deregister and register back the device to CSSM to execute the platform hardware throughput level boost command.