Cannot access CUE GUI across the network

[Michael Durham]

I have a computer and its IP is 192.168.69.61 and is connected to a C3750G switch.  On the switch is my main C3925 router which has an IP of 192.168.69.1. I have a second C3925 router with an IP of 192.168.69.243 and the other port is 192.168.200.1. In this router I have a CUE module with the IP address of 192.168.200.2 assigned to it. I need to be able to connect to 192.168.200.2 from the 192.168.69.61 computer via a web browser but its not reachable.

From the computer I can ping the switch, the main router, and the CUE router.

From the CUE router I can ping the switch, the main router, and the computer.

From the main router I can ping the CUE module

From the CUE module I can ping the main router

From the computer I cannot ping the CUE module

From the CUE module I cannot ping the computer

Both routers have EIGRP configured with all networks in it.  I have tried some static routes with no luck.  There seems to be no way to put a route on the CUE module.

[Georg Pauwen]

Hello,

can you post the configuration of the router with the service module installed ?

I think basically you need to configure the service module as below:

interface FastEthernet0/1

ip address 192.168.200.1 255.255.255.0

!

interface Service-Engine1/0
ip unnumbered FastEthernet0/1
service-module ip address 192.168.200.2 255.255.0.0
service-module ip default-gateway 192.168.200.1
hold-queue 60 out

[Michael Durham]

Main Router Comfig:
!
interface GigabitEthernet0/0.69
description "Data Network"
encapsulation dot1Q 69
ip address 192.168.69.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
ip tcp adjust-mss 1300
ip policy route-map clear-df
!

router eigrp 1577
network 10.110.0.0 0.0.0.255
network 12x.xxx.xxx.xx6 0.0.0.7
network 192.168.0.0
network 192.168.50.0
network 192.168.68.0
network 192.168.69.0
network 192.168.169.0
!
ip route 0.0.0.0 0.0.0.0 12x.xxx.xxx.xx7
!

CUE Router Config:
!
interface GigabitEthernet0/0
description "Internet Gets IP from 192.168.69.1 router"
ip address dhcp
ip nat outside
ip nat enable
ip virtual-reassembly in
no ip route-cache
duplex auto
speed auto
!
interface ISM0/0
description Cisco Unity Express VoiceMail/AA Module
ip unnumbered GigabitEthernet0/1.200
ip nat inside
ip virtual-reassembly in
no ip route-cache
service-module ip address 192.168.200.2 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.200.1
!
interface ISM0/1
no ip address
!

interface GigabitEthernet0/1
no ip address
no ip route-cache
duplex auto
speed auto
!
interface GigabitEthernet0/1.100
description Data Network
encapsulation dot1Q 100 native
ip address 192.168.100.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface GigabitEthernet0/1.200
description Voice Network
encapsulation dot1Q 200
ip address 192.168.200.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
router eigrp 1577
network 192.168.69.0
network 192.168.100.0
network 192.168.200.0
network 192.168.200.2 0.0.0.0
!
ip nat inside source list 10 interface GigabitEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 GigabitEthernet0/0
ip route 192.168.69.0 255.255.255.0 GigabitEthernet0/0
ip route 192.168.200.2 255.255.255.255 ISM0/0

[paul driver]

Hello

Why do you have NAT applied to the cue router when your advertising its local subnet into eigrp towards the main router?

If you dont want the cue subnets to be visible to the main router then nat is applicable otherwise it isnt necessary, as the main router can perform you nat for the cue router  for internet access?

---

@Michael Durham wrote:

CUE Router Config:
ip route 0.0.0.0 0.0.0.0 GigabitEthernet0/0 dhcp
ip route 192.168.69.0 255.255.255.0 GigabitEthernet0/0 <--- not required

---

[Michael Durham]

I have these routers configured this way because once I get CUE configured, the CUE router will be at a different location and no longer be connected to the main router. This is just a temporary situation but as I configure CME/CUE routers for other locations, I would like to be able to configure CUE via the web interface from my computer rather than having to connect another computer to the CUE router every time.

[paul driver · Accepted solution]

Hello

---

@Michael Durham wrote:

I would like to be able to configure CUE via the web interface from my computer rather than having to connect another computer to the CUE router every time.

---

Okay as you have eigrp enabled then just try removing the nat domain from the cue router for now and you should be able to reach the cue module from the pc, also disable auto-summerization on the eigrp process is not already disabled

interface GigabitEthernet0/0
no ip nat outside
no ip nat enable

interface GigabitEthernet0/1.100
no ip nat inside

interface GigabitEthernet0/1.200
no ip nat inside

router eigrp x
no auto-summary

[Michael Durham]

YOU ROCK!!!

It was the ip nat stuff that was causing the problem.

Thank You so much!!!

[paul driver]

Hello

As you have connection to/from the pc to the cue router but not to the cue module ip address on the cue router and as both the cue module and pc can reach the main router, seem to suggest some routing issue.

---

@Michael Durham wrote:

. I have a second C3925 router with an IP of 192.168.69.243

and the other port is 192.168.200.1.

In this router I have a CUE module with the IP address of 192.168.200.2 assigned to it.

How is this cue router connected to the network, is it via the switch or the main router, can you post a topology diagram please

[Michael Durham]

[Georg Pauwen]

Hello,

looking at your topology drawing, your setup seems a bit odd, as usually the default gateway 192.168.69.1 would be the LAN interface of the router, and the link to the other router would be on a different subnet.

For the sake of testing, can you (assuming the PC is a Windows machine) add the static route below ?

route add 192.168.200.0 MASK 255.255.255.0 192.168.69.243

Also post the configuration of the switch...

[Michael Durham]

The ROUTE ADD did not work.  

If I put a computer on the 192.168.200.x network, it can get to 192.168.200.2.

This is just for configuring the CUE the first time.  I want to work from my desk (192.168.69.61) on the CUE system and not need to go to the other room where the 192.168.69.243 router is.  That is why I need to access it this way.  Once configured, the.243 router gets connected to the Internet on that port at a different location.