i have a 1841 cisco router and i recently purchased a 1 port HWIC wan interface card. My problem is that I cannot see the interface in my config file. Is there something i am missing?
to check if new hardware is seen correctly you can use
show inventory ( if supported)
a new module never used does not appear in configuration file until you start to configure it
What HWIC module is and what IOS version are you running?
posting a show version would be a good idea to get better help
Hope to help
Cisco 1-Port Fast Ethernet High-Speed WAN Interface Card - 1 x 10/100Base-TX LAN - HWIC
I will lookup the IOS version later today. I am away from my system.
CISCO IOS SOFTWARE, 1841 Software (C1841-IPBASE-M), Version 12.4(1c), RELEASE S)
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory
HWIC-1FE on 1841 requires 12.4(20)T, as reported by this document:
I am away from my system at the moment. Updating the IOS is possible if I can download from Cisco, But they keep telling me that I need to have a valid service request and that takes me down a road of problems. I bought the router through a retail outlet, Newegg.com.
I signed up at this site for a support contract to receive the updated IOS from Cisco. I have been waiting for close to 2 weeks for Cisco to honor this contract. Still nothing. What else can I do at this point?