Cisco 7606 router error

[Nariman Hosseinian]

Hi, What would cause a 7606 router to reboot and give the following error message as the cause of the reboot:

"SP by bus error at PC 0x4041DF64,address 0x0"

Thanks in advance

[vmiller]

More than likely software.

http://cisco.com/en/US/products/sw/iosswrel/ps1831/products_tech_note09186a00800cdd51.shtml

Some light reading on Bus errors.

you should look to see if you have a crashinfo file on the system. I'd contact the TAC

[skarthic]

Nariman,

There is a lot to it that can cause a crash. You can attach a crashfile here or you can send the info to TAC for analyis.

Thanks

[Nariman Hosseinian]

ok, thank you.

I was thinking it might be a known issue that had caused it.

I will look into it a bit deeper.

Thanks

[Leo Laohoo]

If you say that the router crashed then there should be the presence of a file(s) or subdirectory called "crashinfo".

If there are, please post the latest three files.