Re: Cisco 851W Router will not complete boot process (Freezes)

Hoang Tran · ‎05-17-2011

My 851W will not complete the boot up process, does anyone have any idea how to get around this - here is the output during bootup

(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(15)T14, R
ELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Wed 18-Aug-10 02:37 by prod_rel_team
Image text-base: 0x8002007C, data-base: 0x814ECE54

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

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http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
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Cisco 851W (MPC8272) processor (revision 0x100) with 59392K/6144K bytes of memor
y.
Processor board ID FHK09381294
MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10
5 FastEthernet interfaces
1 802.11 Radio
128K bytes of non-volatile configuration memory.
20480K bytes of processor board System flash (Intel Strataflash)

no ip dhcp use vrf connected
^
% Invalid input detected at '^' marker.

Press RETURN to get started!

*Mar 1 00:00:05.061: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State change
d to: Initialized
*Mar 1 00:00:05.069: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State change
d to: Enabled
*Mar 1 00:00:07.613: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to
up
*Mar 1 00:00:07.613: %LINK-3-UPDOWN: Interface FastEthernet4, changed state to
up
*Mar 1 00:00:08.793: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et0, changed state to up
*Mar 1 00:00:08.793: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et4, changed state to up
*Mar 1 00:00:08.994: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a
dministratively down
*Mar 1 00:00:09.026: %SYS-5-CONFIG_I: Configured from memory by console
*Nov 4 22:36:49.324: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(15)T14, R
ELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Wed 18-Aug-10 02:37 by prod_rel_team
*Nov 4 22:36:49.328: %SNMP-5-COLDSTART: SNMP agent on host yourname is undergoi
ng a cold start
*Nov 4 22:36:49.344: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Nov 4 22:36:49.416: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Nov 4 22:36:49.416: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Nov 4 22:36:49.900: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio
0, changed state to down
*Nov 4 22:36:50.440: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, cha
nged state to up
*Nov 4 22:36:50.732: %LINK-5-CHANGED: Interface FastEthernet4, changed state to
administratively down
*Nov 4 22:36:51.020: %LINK-3-UPDOWN: Interface FastEthernet3, changed state to
up
*Nov 4 22:36:51.020: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to
up
*Nov 4 22:36:51.020: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to
up
*Nov 4 22:36:51.732: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et4, changed state to down
*Nov 4 22:36:52.020: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et3, changed state to down
*Nov 4 22:36:52.020: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et2, changed state to down
*Nov 4 22:36:52.020: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et1, changed state to down
*Nov 4 22:36:52.020: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthern
et0, changed state to up

If I plug or unplug my laptop from the Fastethernet I will get the message showing it going up and down but it will not go to the config prompt.

paolo bevilacqua · ‎05-17-2011

Try break at boot, set ignore configuration bit, what happens.

Hoang Tran · ‎05-17-2011

I am unable to initiate the break sequence at all. No reponse to the key sequence that I am using. I'm on a Windows 7 Laptop (Dell 14R) using Tera Term Pro. The laptop does not have a Break key but according to the Cisco site I should be able to use ALT+B. But still no luck. Ive tried to Reset also and this is the output that I am receiving below.

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 851W (MPC8272) processor (revision 0x100) with 59392K/6144K bytes of memor
y.
Processor board ID FHK09381294
MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10
5 FastEthernet interfaces
1 802.11 Radio
128K bytes of non-volatile configuration memory.
20480K bytes of processor board System flash (Intel Strataflash)

line vty 5 15
^
% Invalid input detected at '^' marker.

access-class 23 in
^
% Invalid input detected at '^' marker.

privilege level 15
^
% Invalid input detected at '^' marker.

login local
^
% Invalid input detected at '^' marker.

transport input telnet
^
% Invalid input detected at '^' marker.

transport input telnet ssh
^
% Invalid input detected at '^' marker.

SETUP: new interface Dot11Radio0 placed in "shutdown" state
SETUP: new interface FastEthernet4 placed in "shutdown" state

Press RETURN to get started!

*Mar 1 00:00:05.073: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State change
d to: Initialized
*Mar 1 00:00:05.081: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State change
d to: Enab interfaces
1 802.11 Rad5: %LINK bytes of non-volatile ctEthernation memory.
20480K byt
*Mar rocessor board System flaPDOWN: el Strataflash)

no ip changede vrf connected
00:08.8^
% Invalid input detectLine pr^' marker.

Press thernetto get started!

*MarMar 1 00:05.041: %VPN_HW-6-INFO5-UPDOCrypto engine: onboard 0 rface Fchange
te to u1 00:00:05.049: %VPN_HW-6%SYS-5-OC: Crypto engine: onboar memoryate chang
0:09.391 00:00:07.593: %LINK-3-Uface DoInterface FastEthernet0, to admi state to
up
*Mar 1 00:4 22:3693: %LINK-3-UPDOWN: InterSystem stEthernet4, changed statoftwa
re
*Mar 1 00:00:08.777: %SECURITTO-5-UPDOWN: Line protoco14, RELterface FastEthern
et0, chnical State to up
*Mar 1 00:00com/tec: %LINEPROTO-5-UPDOWN: Li986-201ocol on Interface FastEth
Com
pi, changed state to up
*My prod_0:00:08.982: %LINK-5-CHAN9.320: terface Dot11Radio0, changent onte to a
dministratively doing a cr 1 00:00:09.006: %SYS-549.412:_I: Configured from mem
or ISAKMPnsole
*Nov 4 22:36:49.3.412: %S-5-RESTART: System restaSAKMP i
Cisco IOS Software, C8520: %LIare (C850-ADVSECURITYK9-Motocol ion 12.4(15)T14, R
ELEASE changeE (fc2)
Technical Suppor22:36:5://www.cisco.com/techsuppnterfacpyright (c) 1986-2010 by
state tystems, Inc.
Compiled We*Nov 4g-10 02:37 by prod_rel_teDOWN: ov 4 22:36:49.324: %SNMPchange
dSTART: SNMP agent on host36:50.9me is undergoing a cold sface FaNov 4 22:36:49
.340: %SSHe to upLED: SSH 1.99 has been enLINK-3-*Nov 4 22:36:49.436: %CRernet1
,ISAKMP_ON_OFF: ISAKMP is v 4 22ov 4 22:36:49.436: %CRYPN: InteAKMP_ON_OFF: IS
AKMP is OFged sta 4 22:36:49.920: %LINEPR1.820: PDOWN: Line protocol on I proto
ce Dot11Radio0, changed stnet4, cdown
*Nov 4 22:36:50.75v 4 22K-5-CHANGED: Interface FaUPDOWN:net4, changed state to
adce Fastatively down
*Nov 4 22:to dow940: %LINK-3-UPDOWN: Inte%LINEPRastEthernet3, changed staol on
Ip
*Nov 4 22:36:50.940: hanged -UPDOWN: Interface FastEt:36:51., changed state to
up
*N Line p2:36:50.952: %LINK-3-UPDOEtherneerface FastEthernet1, cha
*Nov ate to up
*Nov 4 22:36:TO-5-UP %LINK-3-UPDOWN: Interfacterfacethernet0, changed state tta
te toNov 4 22:36:51.764: %LINEPROT keys, OWN: Line protocol on Intee...e FastEt
hernet4, changed 617: %So down
*Nov 4 22:36:51.s been INEPROTO-5-UPDOWN: Line protocolPKI-6-Aerface FastEthern
et3, chaation sate to down
*Nov 4 22:36:51.944: %LI

Thanks

gephelps · ‎05-18-2011

From your description it doesn't sound like the router is frozen. If the router was frozen then you should not see messages displayed when you unplug the ethernet connection.

If you cannot break into rommon either, I would suspect the communication to the console port. Can you console into a different router with this laptop, cable, and client successfully?